ServiceNow Solution Developer – Architect

Provável vaga fantasma

🕒 Novembro 5, 2025

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 76%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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CloudScouts

11 - 50 funcionários

Fundada em 2019

💼 Consultoria

📣 Marketing

💸 Finanças

Consulting • Marketing • Finance

CloudScouts é uma empresa de consultoria em tecnologia especializada em gerenciamento de desempenho empresarial (EPM), planejamento financeiro, consolidação e soluções de dados e análises. A empresa implementa e oferece suporte a plataformas como SAP Analytics Cloud (Planejamento e BI), Kepion Enterprise Planning and Financial Consolidation, SAP S/4HANA Group Reporting e Power BI para simplificar orçamentos, previsões, consolidação financeira em grupo e análises para clientes corporativos. A CloudScouts foca em implementações personalizadas, integrações e suporte contínuo para ajudar as organizações a melhorarem a tomada de decisões financeiras e a precisão dos relatórios.

Descrição

• Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies. • Define technical standards, best practices, and governance models for ServiceNow implementations. • Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules. • Provide architectural guidance for custom applications and enhancements within ServiceNow. • Oversee the design and development of workflows, business rules, UI policies, and client scripts. • Ensure optimal performance, security, and compliance in ServiceNow implementations. • Lead ServiceNow upgrades and migrations, ensuring minimal business impact. • Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers. • Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions. • Provide technical leadership and mentorship to development teams. • Conduct architectural reviews, impact assessments, and design validation. • Establish and enforce governance policies to ensure ServiceNow best practices. • Perform platform health checks, performance tuning, and optimization. • Ensure compliance with ITIL and enterprise architecture frameworks. • Drive automation and AI-driven enhancements to improve ServiceNow efficiency. • Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations. • Conduct periodic service reviews and post-implementation evaluations.

🎯 Requisitos

• 10+ years of experience in designing and developing ServiceNow solutions. • Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications. • In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping. • Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer). • Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub). • Deep understanding of ServiceNow security, access controls, and data privacy best practices. • Experience in enterprise architecture, cloud computing, and SaaS platforms. • Strong understanding of Microservices, APIs, and modern integration strategies. • Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies. • Performance optimization experience in large-scale ServiceNow implementations.

🏖️ Benefícios

• Remote position • Equal opportunity employer

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