Senior Product Manager, Customer Integrations

🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $157.000 - $205.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

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Clover Health

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

A Clover Health (Nasdaq: CLOV) é uma empresa de capacitação de médicos focada em idosos que historicamente tiveram dificuldade de acesso a um sistema de saúde de alta qualidade e a preços acessíveis. Nosso objetivo é oferecer um atendimento excelente, de forma sustentável, com um modelo de negócios voltado para melhorar os resultados médicos, reduzindo custos evitáveis. Fazemos isso adotando uma abordagem holística para entender as necessidades de saúde e os fatores de risco social dos que estão sob nosso cuidado. Essa estratégia é sustentada pela nossa plataforma de software proprietária, o Clover Assistant, projetada para agregar dados de pacientes de todo o ecossistema de saúde para apoiar a tomada de decisões clínicas, apresentando aos médicos e outros prestadores recomendações personalizadas em tempo real no ponto de atendimento. Tornar o atendimento mais acessível está no coração do nosso negócio, e acreditamos que os pacientes devem ter a liberdade de escolher seus médicos. Oferecemos planos acessíveis do Medicare Advantage com amplos benefícios, fornecemos aos médicos de atenção primária o Clover Assistant e também disponibilizamos um atendimento abrangente em casa através do programa Clover Home Care. Com a nossa sede corporativa em Nashville, a força de trabalho da Clover está distribuída por todo os EUA e também inclui uma equipe de tecnólogos de classe mundial sediada em Hong Kong. Gerenciamos o cuidado para membros do Medicare Advantage no Alabama, Arizona, Geórgia, Mississippi, Nova Jersey, Pensilvânia, Carolina do Sul, Tennessee e Texas. Estamos contratando engenheiros de software, cientistas de dados, designers e profissionais de produto que possam nos ajudar a entender o bem-estar dos nossos membros e mantê-los longe de quaisquer riscos de saúde no futuro. Se você é uma pessoa apaixonada e interessada em mudar o sistema de saúde para melhor, então a Clover Health pode ser o lugar certo para você.

Descrição

• You are accountable for ensuring that the data our customers provide is complete, reliable, and continuously useful for the clinical workflows, analytics, and provider-facing tools built on top of it. • You will work directly with customer data and technical teams as their primary counterpart at CPH, and you will build the integration infrastructure that lets us scale as our customer base grows. • You are accountable for whether the data actually works for products, for providers, and for customers, and for recognizing when it does not. • Claims, pharmacy, labs, enrollment, provider alignment, and clinical data should be fit for purpose in every market we operate in. You are accountable for that outcome across the full lifecycle, from initial onboarding through ongoing data health. • You work directly with customer data and technical teams, driving execution, resolving quality issues, and building the kind of trust that comes from deep technical engagement. You balance hands-on partnership with standard approaches that work across the customer base. • Every integration you run should make the next one faster. You will build playbooks, standard data expectations, reusable patterns, and monitoring frameworks that make onboarding predictable and scalable, leveraging AI to automate validation and reduce manual effort as the customer base grows. • You will manage multiple customer integrations in parallel, making prioritization decisions and maintaining momentum across a growing portfolio. • You work closely with data management, engineering, analytics, and clinical product teams to close the gap between data arriving and data being useful for the workflows that depend on it. • You will leverage AI to accelerate everything, from investigating data to triaging quality issues. You build AI first repeatable patterns that scale to a growing number of customers and data sources.

🎯 Requisitos

• You have 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations. • You have deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records. You understand how these sources behave operationally and where they commonly fall short. • You have experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination. • You have experience in health-tech involving payer, provider, or value-based care data operations. • You have managed multiple concurrent integration efforts and can keep a growing portfolio moving. • You build infrastructure that scales. You think in terms of patterns and systems. • You see AI as essential to data operations, not optional, and you have experience using it to investigate, validate, and scale work that would otherwise require manual effort. • You thrive in an empowered product organization and can drive a roadmap with limited direction.

🏖️ Benefícios

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. • Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • And much more!