Client Delivery Analyst III – Credit Conversions

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🕒 Junho 3

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Velera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💳 Fintech

🏦 Bancário

Fintech • Banking • Financial Technology

A Velera é uma empresa que impulsiona o crescimento de cooperativas de crédito por meio de soluções fintech transformadoras e serviço excepcional. Com um profundo compromisso com o movimento das cooperativas de crédito, a Velera oferece soluções inovadoras que melhoram a experiência dos membros e promovem o bem-estar financeiro. A empresa colabora com instituições financeiras para abraçar mudanças e acelerar o sucesso em um cenário financeiro em rápida evolução, incorporando a filosofia de 'pessoas ajudando pessoas'.

Descrição

• Supports the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks • Lead client consultation on business and technical requirements • Incorporate requirements into overall project plan • Assigned complex, highly visible client projects and assume technical leadership role for assigned projects • Meet with client to discuss specifications for complex projects • Work with client and vendors to determine project options • Complete Gap Analysis to define system set-up requirements • Provide consulting and guidance to client on best approach to meet their business requirements for assigned implementations • Understand client business requirements and communicate between technical groups at client and vendor locations • Data map technical files between systems • Work with client staff and vendors to execute project plan, ensuring tasks are completed accurately and on time • Identify and report outstanding issues to assigned project manager and assist with issue resolution • Ensure quality in implementation process • Communicate technical aspects and requirements of implementations with third-party vendors and internal Project Support Team • Validate system parameters and conduct testing; modify program parameters as necessary • Provide technical support to clients during design, development, and implementation phases of project • Provide extended hour post-implementation support for projects • Follow change control and appropriate change management processes • Develop working relationships with clients and internal business partners/project team members • Assist with identifying improvements to defined processes within department • Assist with training and mentorship of less tenured Analysts

🎯 Requisitos

• Bachelor’s degree in related field and/or equivalent combination experience and education • Training in Six Sigma Methodology and project management certification preferred • Seven (7) years of related experience in the payment processing industry required • Thorough understanding of payment card products, support services and processes required • Five (5) years of related experience in business or system analysis required • Three (3) years of client facing project support experience required • Experience required completing card processing conversions that require migrating data from one processing platform to another

🏖️ Benefícios

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program