Solution Architect – HLS

🕒 Agosto 13

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Coastal

501 - 1000 funcionários

Fundada em 2012

💼 Consultoria

☁️ SaaS

🤖 Inteligência Artificial

💰 Series unknown em 2020-07

Consulting • SaaS • Artificial Intelligence

A Coastal é uma consultoria de serviços profissionais que ajuda organizações a transformar Salesforce, Snowflake, dados e IA em resultados de negócios mensuráveis. A Coastal enfatiza engajamentos orientados a resultados, equipes de entrega entre nuvens fluentes no contexto da indústria, aceleradores impulsionados por IA para encurtar prazos e evolução contínua pós-go-live para agregar valor. Apoiada pela Tata Consultancy Services e altamente avaliada por clientes e parceiros, a Coastal foca na integração em nuvem, implementações de CRM/Salesforce, trabalho em plataformas de dados e IA e entrega específica para setores como setor público, telecomunicações, ONGs, manufatura e alta tecnologia.

Descrição

• Own the overall design of technical solutions and recommend best-practice solutions based on client needs • Provide technical guidance for Salesforce.com and other SaaS applications supporting business and product strategies • Facilitate discovery sessions to understand client processes and challenges • Translate discovery findings into technical requirements and documented solution designs • Design Salesforce solutions using product features, best practices, and custom components • Deliver technical and non-technical project documentation and architecture diagrams • Develop build tasks, estimate effort, and oversee reporting/dashboard creation and UAT • Determine when to use declarative versus programmatic development, partner applications, and AppExchange products • Perform Salesforce administration, configuration, and data migration duties as needed • Work with Coastal and client team members toward customer satisfaction and success • Act as a solution SME with Delivery leadership and Account Executives to scope sales proposals • Partner with Project Managers to foster collaboration among delivery and customer project teams • Develop professional and technical skills while guiding Coastal team members • Achieve and maintain required Salesforce technical and partner certifications

🎯 Requisitos

• Prior experience in the Health and Life Sciences industry as an employee or supporting HLS clients in a techno-functional capacity • 4–6 years of advanced Salesforce Platform Business Analysis skills and exposure to project scoping • 2+ years of experience as a Senior Consultant or equivalent seniority • Strong competency in the core Salesforce.com platform • Applied knowledge of Salesforce and Sales, Services, and Marketing functions • Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications required; minimum 4x certified preferred • Additional Salesforce cloud knowledge preferred, including Nonprofit Cloud, Education Cloud, Marketing Cloud, Community Cloud, CPQ, and Field Service • Previous software development life cycle, Agile, or Hybrid experience preferred • Ability to create entity relationship and object relationship diagrams • Excellent organizational skills and ability to handle multiple tasks simultaneously • Client-facing experience and/or experience acting as an internal project leader and managing multiple stakeholders • Ability to develop practical Salesforce solutions and methodologies • Must have full-time permanent U.S. work authorization • Bachelor's Degree preferred, or equivalent experience • Health Cloud and Health Cloud Accredited Professional experience preferred • Willingness to travel as required by clients or project milestones • Basic knowledge of common enterprise CRM or ERP systems

🏖️ Benefícios

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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