Treatment Coordinator

🕒 Julho 27

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Codent

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

🤖 Inteligência Artificial

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

A Codent é uma plataforma de coordenação de tratamento movida por IA para consultórios odontológicos que faz acompanhamento automaticamente com pacientes que saem com tratamento não agendado. Ela utiliza comunicação personalizada por mensagem de texto, educação do paciente integrada e agendamento integrado para responder perguntas sobre tratamento, custo e seguro e, em seguida, agenda consultas diretamente no sistema de gestão do consultório (Dentrix, Eaglesoft, Open Dental, Curve, etc. ). A Codent combina IA para identificar casos não agendados com uma equipe baseada nos EUA de ex-coordenadores de tratamento para finalizações humanas quando necessário, visando recuperar a produção não agendada e aumentar a aceitação de casos enquanto mantém conformidade com HIPAA e SOC 2.

Descrição

• Coordinate and review dental treatment plans in collaboration with partner dental offices • Utilize Codent AI’s technology platform to support treatment planning workflows and documentation • Verify and interpret dental insurance benefits, including coverage limitations and estimated patient responsibility • Communicate treatment plans to patients clearly and professionally via phone, video, or secure digital platforms • Support dental offices by improving treatment plan understanding and case acceptance through patient education and financial presentation • Accurately document treatment coordination activities within Codent AI systems and applicable dental practice management software • Serve as a liaison between dental providers, insurance carriers, and patients to ensure clear and consistent communication • Maintain compliance with HIPAA and applicable data privacy regulations

🎯 Requisitos

• Minimum 5 years of experience as a Dental Treatment Coordinator • Strong working knowledge of dental procedures, terminology, and common dental insurance plans (PPO, HMO, indemnity) • Experience with insurance verification and patient financial discussions • Ability to work effectively using cloud-based platforms and remote communication tools • Strong written and verbal communication skills • Excellent organizational skills and the ability to manage multiple workflows in a remote environment • Strong attention to detail and data accuracy • Comfortable working with evolving systems and frequent updates • Able to follow documentation standards and operational procedures • Comfortable supporting teams with varying levels of technical skill

🏖️ Benefícios

• Competitive hourly compensation based on experience and qualifications • Full-time W-2 employment • Health, dental, and vision insurance options • Fully remote work environment • Opportunities for professional growth within dental technology