Manager, Software Engineering – Kiosk

🕒 Março 27

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Coinstar

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1991

💳 Fintech

🛒 Varejo

🔧 Hardware

Fintech • Retail • Hardware

A Coinstar é uma empresa de tecnologia financeira com sede nos EUA que opera quiosques de autoatendimento, permitindo que os consumidores convertam moedas em dinheiro, cartões de presente eletrônico, doações para caridade ou criptomoedas, além de carregarem fundos em cartões de débito/pré-pagos. Oferece soluções de contagem e manuseio de moedas totalmente gerenciadas para varejistas e instituições financeiras, e opera uma rede de publicidade digital dentro de lojas no ambiente de varejo de supermercados. A Coinstar faz parcerias com bancos e provedores de serviços de criptomoedas para serviços de pagamento, emissão de cartões de débito e custódia de criptomoedas.

Descrição

• Lead a team of engineers and UI/UX designers focused on kiosk solution development, ensuring alignment with company objectives and consumer requirements • Oversee and integrate the end-to-end software development lifecycle for applications, including QA processes from requirements, architecture through deployment and production support • Provide direct leadership, mentorship, and guidance to a dedicated Quality Assurance (QA) team, ensuring robust test planning, execution, and defect management • Facilitate major technology decisions and architectural reviews impacting kiosk platforms • Uphold best practices in coding, security, performance, and CICD for all kiosk software deliverables, and encourage automation in QA processes • Collaborate with hardware engineering and product teams for seamless integration of hardware, firmware, and software components, coordinating quality checkpoints • Implement meticulous testing, release management, and quality assurance across all deployments, prioritizing defect prevention and timely resolution • Maintain strong vendor relationships to uphold service-level agreements (SLAs) for kiosk operations and support • Drive process improvement and increased automation across kiosk software development and support operations • Foster team capacity planning and forecasting to ensure on-time delivery of kiosk initiatives • Coach, mentor, and develop kiosk engineering and QA staff for both technical skills and leadership potential

🎯 Requisitos

• BS degree in Computer Science, Computer Information Systems, or comparable work experience • 7+ years of experience managing full lifecycle software development, from design through release and support of customer-facing software, ideally in a kiosk-based or similar environment • Experience leading software engineering teams working with C#/C++, .NET, and relational databases (e.g., SQL Server) in a DevOps environment • Familiarity with modern development tools and frameworks such as DevStudio, Team Foundation Server, Entity Framework, etc • Desired experience with FinTech products with multiple partner integrations powering overall customer experience • Experience working in heavily distributed global systems with high volumes of event data interface offloading to a central repository preferred • Experience leading onshore and offshore engineering teams responsible for developing a portfolio of intuitive consumer products leveraging a content management system preferred • Skilled in leading UI/UX design sessions with a focus on intuitive, modern, stylistic and frictionless consumer experiences highly desired • Demonstrated development and management skills concerning information systems policies and procedures.

🏖️ Benefícios

• Health & Wellness Coverage – Three outstanding medical plans to choose from, along with dental and vision insurance • Short- and Long-Term Disability Insurance, and Life Insurance • Retirement Savings – Traditional and Roth 401(k) plans with a company-match that immediately vests • Paid Time-Off – PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually • Additionally, we offer paid parental and adoption leave • Other Perks and Benefits – A generous Corporate Matched Giving plan and an Employee Assistance Program • Work Environment – We offer a casual and flexible work environment with work from home options