Site Merchandising Manager

🕒 Julho 3

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 33%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Comfrt

51 - 200 funcionários

🍽️ Alimentos e Bebidas

🏥 Saúde

✈️ Turismo

Food & Beverage • Healthcare • Travel

A Comfrt é uma marca de vestuário direto ao consumidor e varejista de e-commerce baseada no Shopify, focada em roupas que priorizam o conforto. A empresa vende moletons (incluindo moletons levemente pesados, comercializados para alívio da ansiedade), roupas de lazer, cobertores, artigos para viagem, itens infantis e para pets, e acessórios, além de operar um programa de embaixadores e um aplicativo móvel. Sua mensagem enfatiza roupas aconchegantes, funcionais, de estilo de vida e vendas online direta ao consumidor.

Descrição

• Lead the execution and optimization of product page merchandising • Manage product imagery, descriptions, and metadata to ensure compelling on-page storytelling • Oversee upsell recommendations execution (related products, bundles, cross-sell opportunities) • Manage the Coordinator's PDP setup and data entry work to ensure accuracy, consistency, and on-brand presentation • Ensure PDP merchandising aligns with brand aesthetic and seasonal campaigns • Monitor PDP performance metrics and make data-driven decisions on optimization • Lead the execution and optimization of category pages, including filtering/faceting, sorting logic, and visual merchandising • Design category experiences that guide customers through product selection while maintaining brand aesthetic • Execute seasonal and trend-based category curation strategies to showcase collections, new products, and colorways • Manage category taxonomy and hierarchy — ensuring the site structure is intuitive, scalable, and aligned with how customers think about fashion • Own Algolia management end-to-end: day-to-day tuning, merchandising rule implementation, and operational excellence • Organize product data and categorization to maximize search effectiveness and discoverability • Execute A/B tests on discovery experiences (category curation, search ranking, filters, merchandising rules) designed by the Senior Site Merchandising Manager, CRO Manager, and Data Science team • Monitor category, navigation, and search performance metrics and provide recommendations for optimization • Manage the Site Merchandising Coordinator, providing direction, mentorship, and performance feedback • Build and maintain processes for PDP/PLP updates, seasonal refreshes, product launches, and campaign execution • Oversee data-entry QA, merchandise accuracy, and categorization consistency • Monitor Okendo reviews and leverage customer feedback to inform merchandising recommendations • Track metrics and report on team productivity and execution quality to the Senior Site Merchandising Manager • Develop processes that scale as the team and business grow

🎯 Requisitos

• 5+ years of e-commerce merchandising experience, preferably in fashion, apparel, or lifestyle retail (DTC preferred) • Hands-on experience with Shopify Plus is strongly preferred • Expertise in site search/discovery platforms (Algolia, Elasticsearch, or similar) — ideally Algolia experience • Proficiency in web analytics tools (Google Analytics 4, FullStory, Hotjar, or similar) • Demonstrated experience with PDP/PLP optimization and product merchandising strategy • Team leadership or supervisory experience — ability to manage direct reports, build processes, and drive accountability • CMS experience (Contentful, Sanity, Shopify Meta Objects, or similar) is helpful • Strong analytical mindset with attention to detail and problem-solving skills • Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field, or equivalent professional experience • Passion for fashion, apparel, and consumer behavior — ability to balance brand storytelling with conversion optimization • Fast-paced startup mentality: experience in high-growth DTC environments and comfort with ambiguity • Excellent organizational and project management skills

🏖️ Benefícios

• generous paid time off • company-covered health insurance • 5% 401k match • discounts on all Comfrt products

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