Account Manager

🔥 6 horas atrás

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $80.000 - $115.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Compound Growth Marketing

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤝 B2B

☁️ SaaS

Marketing • B2B • SaaS

A Compound Growth Marketing é uma empresa de geração de demanda full-funnel especializada em estratégias de crescimento sustentável para empresas de tecnologia B2B de alto crescimento, especialmente no setor de SaaS. A empresa oferece um Predictable Demand System™, que enfatiza a importância de estratégias de topo de funil para impulsionar conversões em estágios mais avançados do funil. Com expertise em operações de receita, marketing baseado em contas, gestão de conteúdo & SEO e mídia paga, a CGM fornece uma abordagem abrangente para geração de demanda. Sua equipe experiente assume total responsabilidade pelas metas de crescimento dos clientes, personalizando estratégias para alinhar os esforços de vendas e marketing e otimizar os resultados de receita. A Compound Growth Marketing foi reconhecida como uma das empresas privadas de mais rápido crescimento nos Estados Unidos, comprovando seu sucesso e impacto na indústria.

Descrição

• Serve as the relationship owner for an assigned portfolio of B2B technology clients • Build and maintain direct relationships with VP and C-suite stakeholders, establishing CGM as a trusted strategic partner — not a vendor • Lead quarterly business reviews focused on forward-looking alignment, growth planning, and mutual accountability — not backward-looking performance recaps • Facilitate monthly adjustment calls that surface emerging risks, reinforce the strategic plan, and maintain executive-level engagement • Run client onboarding through a formal alignment session on day one, establishing business goals, stakeholders, risks, and opportunities before any execution begins • Deliver proactive communication cadences that eliminate reactive escalations and prevent clients from ever being surprised • Create and maintain both an internal account plan and a client-facing roadmap co-created with decision-makers • Actively track account health using factual, objective indicators related to stakeholder access, campaign performance, and planning alignment • Identify and escalate churn risk early with documented signals, revenue at risk estimates, and mitigation plans • Report portfolio health and revenue forecasts to the VP of Client Services on a consistent cadence • Manage contact strategy across each client's org, building person-to-person relationships at every level, not just the primary point of contact • Conduct continuous business discovery to surface client priorities, organizational changes, and unmet needs beyond the current engagement scope • Identify organic expansion opportunities and action those when the timing and fit are right • Grow Revenue Under Management across the portfolio by deepening strategic alignment and connecting client business goals to CGM's full range of capabilities • Accurately forecast and act against client retention, including flagging accounts where retention concern exists • Serve as the client-facing anchor of a multi-member client services pod • Route tactical execution to the correct delivery team via the project manager, and performance direction to the Strategist, activating these and other specialist team members with the client when appropriate • Collaborate with Paid Media, Demand Capture, and GTM Engineering teams to ensure delivery is consistently tied to client business outcomes • Manage the transition from sales to client services, re-validating discovery and establishing strategic alignment from day one

🎯 Requisitos

• 4+ years of experience in a marketing agency environment • Documented experience owning client relationships across multiple seniority levels, including VP and C-suite stakeholders • Experience coordinating work across cross-functional teams with multiple specialties • Demonstrable AI tool fluency, represented as active, working knowledge of tools such as Claude, Google AI Studio, or comparable AI platforms used in a professional context • Strong written and verbal communication skills with the ability to translate complex performance data into clear executive-level insights and recommendations • Business acumen and executive presence — you can lead a strategic conversation without a slide deck and hold your own in a room with senior buyers

🏖️ Benefícios

• Comprehensive health, dental, and vision coverage • Fully remote work environment • Flexible work schedules • Unlimited PTO and sick leave • 401(k) with company match • Parental leave • Home office / work-from-home stipend