Senior Health Informatics – AI Solutions Analyst

🕒 Abril 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧐 Analista de Negócios

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ConcertoCare

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

⚕️ Seguro de Saúde

🌍 Impacto Social

Healthcare Insurance • Healthcare • Social Impact

A ConcertoCare é um provedor de saúde que se especializa em oferecer cuidados médicos e serviços de apoio domiciliares para idosos. Sua missão é permitir que pacientes idosos mantenham sua independência e qualidade de vida, proporcionando serviços de saúde coordenados diretamente em suas casas. Com foco nas necessidades médicas e sociais, a ConcertoCare oferece uma gama de serviços, incluindo cuidados primários, assistência com transporte, apoio alimentar e cuidados paliativos, especialmente para aqueles com exigências complexas de cuidados. Como um provedor que assume riscos, a ConcertoCare enfatiza análises avançadas e tecnologia de atendimento virtual para melhorar os resultados de saúde para populações vulneráveis, garantindo que cada paciente receba cuidados personalizados que atendam aos seus desafios únicos.

Descrição

• Serve as a primary eClinicalWorks (eCW) subject matter expert, performing hands-on system configuration, module management, template development, and automated workflow design. • Collaborate with physicians, nurses, and department leaders to identify workflow pain points and implement eCW enhancements that reduce friction and improve clinical outcomes. • Configure and maintain eCW modules, including Practice Management, Population Health, and healow Patient Portal, ensuring optimal performance and user experience. • Support eCW system upgrades, patch deployments, and regression testing in coordination with the eCW vendor and internal stakeholders. • Provide peer guidance on eCW best practices, configuration standards, and clinical workflow design to fellow analysts. • Assist in developing and deploying AI-powered solutions integrated with the eCW ecosystem, leveraging large language model (LLM) APIs such as Claude (Anthropic) and OpenAI GPT to automate clinical workflow. • Evaluate and implement AI tools for clinical decision support, predictive analytics, and intelligent alerting within the EMR environment. • Monitor AI model performance, audit outputs for accuracy and bias, and iterate on solutions to ensure clinical reliability and operational value. • Ensure data integrity, standardization, and interoperability across systems using healthcare data standards, including HL7 FHIR, CCD/CDA, and ICD-10/CPT coding frameworks. • Support data exchange with health information exchanges (HIEs), payers, and external partners, ensuring accuracy and compliance. • Provide day-to-day peer mentorship and technical guidance to junior analysts, sharing knowledge on eCW, AI tools, and data best practices. • Manage assigned projects and workstreams with strong organizational skills, ensuring timely delivery. • Participate in end-user training sessions on eCW functionality and AI-enabled tools to drive adoption and proficiency across clinical and administrative staff. • Proactively identify system gaps, automation opportunities, and emerging technology solutions to support continuous improvement.

🎯 Requisitos

• Bachelor's degree in Health Informatics, Health Information Management, Computer Science, Information Systems, Healthcare Administration, or a related field required. • Master's degree (MHA, MSHI, MS in Data Science, or related) preferred. • Minimum of 4 years of experience in health informatics or clinical information systems, with at least 2 years in a senior role. • Demonstrated, hands-on experience with eClinicalWorks (eCW), including system configuration, workflow build, and template development. • Proven experience integrating or deploying AI/LLM-based solutions (Claude, OpenAI, Azure OpenAI, or equivalent) in a healthcare or enterprise setting, including prompt engineering and API integration. • Proficiency in healthcare data management, including SQL querying, and HL7/FHIR data standards. • Deep understanding of clinical workflows, healthcare operations, and regulatory compliance. • Ability to translate complex clinical and technical requirements into scalable technology solutions. • Strong communication skills with the ability to convey data and AI concepts clearly to both technical and non-technical stakeholders. • Solid organizational and project management skills; experience with Agile or hybrid methodologies is a plus. • Self-motivated, analytically rigorous, collaborative, and committed to responsible innovation in a patient-centered environment.

🏖️ Benefícios

• full healthcare coverage • 401K with match • broad range of other health, wellness, and financial benefits