Solutions Architect

🕒 Agosto 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 0%

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Concord Technologies

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

☁️ SaaS

🔐 Segurança

💰 Private equity em 2019-03

Healthcare • SaaS • Security

A Concord Technologies é uma plataforma de automação de documentos e troca segura de dados voltada para a área de saúde. Ela oferece fax digital, transferência segura de arquivos, processamento inteligente de documentos (workflows com suporte de IA e extração de dados) e processamento direto para receber, direcionar, processar e integrar documentos e faxes não estruturados diretamente em sistemas de registro. A empresa enfatiza a segurança e conformidade regulatória (HIPAA, HITRUST, PCI DSS, SOC 2), oferece entrega e integrações em nuvem/SaaS (incluindo aplicativos para Salesforce) e tem como alvo hospitais, sistemas de saúde, pagadores e outras empresas que processam grandes volumes de documentos de saúde.

Descrição

• Facilitate customer and internal discovery sessions to understand workflows, document intake channels, system-of-record requirements, pain points, integration needs, and success criteria • Create future-state workflow designs for fax, Direct Secure Messaging, intelligent document processing, classification, extraction, routing, indexing, and delivery into downstream systems • Translate business and technical requirements into architecture recommendations across Concord products, integration engines, secure APIs, FHIR/HL7 workflows, folder-based delivery, and EHR integrations • Partner with Sales Engineering, Sales, Legal, Product, Engineering, and Professional Services to define scope, assumptions, deliverables, acceptance criteria, implementation sequencing, and customer obligations • Provide technical leadership during onboarding, proof-of-concept, pilot, and production implementation activities • Identify risks, validate designs, and resolve technical issues • Create and maintain solution design documents, workflow diagrams, integration notes, field mapping documentation, interface specifications, test plans, and handoff materials • Collaborate with Implementation Project Managers, Support, DevOps, Product, Engineering, and Sales Engineering for consistent delivery and transition to support • Apply healthcare interoperability expertise to design reliable and supportable integrations • Contribute reusable templates, service packages, discovery questionnaires, estimation models, implementation playbooks, and best practices • Serve as a trusted customer advisor and explain complex technical concepts to executive, operational, clinical, IT, and compliance stakeholders

🎯 Requisitos

• 8+ years of experience in solutions architecture, interoperability, or a related customer-facing technical role • Strong understanding of healthcare document workflows, fax workflows, clinical intake, referral management, orders/results workflows, payer/provider operations, or similar healthcare administrative processes • Hands-on experience designing or supporting integrations with EHRs, practice management systems, document management systems, data platforms, or other healthcare systems of record • Working knowledge of HL7 v2, FHIR APIs, CDA/CCDA, secure APIs, and interface-engine based integration • Ability to lead discovery sessions, ask structured questions, synthesize complex requirements, and produce clear solution documentation • Experience writing Statements of Work, technical scope, implementation plans, acceptance criteria, customer obligations, risks, assumptions, and change-control discussions • Strong written and verbal communication skills • Familiarity with HIPAA, healthcare privacy/security expectations, and secure handling of customer data • Strong organizational skills and ability to manage multiple active opportunities or implementations in parallel • Preferred: Experience with Concord Cloud Fax, NEXTSTEP, Concord Connect, Direct Secure Messaging, or similar platforms • Preferred: Experience with Epic, Cerner/Oracle Health, OnBase, Rhapsody, Mirth Connect, Cloverleaf, Ensemble/HealthShare, GoAnywhere, or similar tools • Preferred: Experience with AI-assisted document classification, OCR, extraction, workflow automation, or intelligent document processing • Preferred: Experience creating workflow diagrams, architecture diagrams, requirements documents, PRDs, implementation guides, or customer-facing solution presentations • Bachelor’s degree or equivalent professional experience is preferred • Relevant certifications are a plus

🏖️ Benefícios

• 401K plan w/ 6% company match (vests immediately) • Flex-Time off + sick time • 10 company holidays • Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums. • Voluntary insurance options: Pet insurance • Employee Life and AD&D • Spousal Life and AD&D • Child Life and AD&D • Paid Parental Leave program • Free unlimited ORCA card (Seattle area residents) • Employee Rewards and Recognition through NectarHR • Unlimited access to Udemy for Business