Senior Business Analyst

🕒 3 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Celerity Consulting Group

Celerity Consulting Group

51 - 200 funcionários

⚡ Energia

Energy • Consulting

A Celerity Consulting Group é uma empresa de consultoria especializada em capacitar organizações públicas de serviços públicos ao converter dados complexos em inteligência clara e acionável. Eles visam mitigar riscos, otimizar ativos e maximizar resultados de projetos no setor de energia. A empresa oferece serviços de consultoria estratégica, gestão de projetos e análise de dados especializada, focando em consultoria para concessionárias de energia elétrica e gás, gestão de vegetação em serviços públicos e suporte em litígios. A ampla expertise da Celerity ajuda os clientes a se preparar, prevenir e proteger contra incidentes, garantindo segurança e desempenho. Sua abordagem única envolve refinar e converter dados brutos em insights valiosos para apoiar operações de utilidade pública e desafios de engenharia.

Descrição

• Engage with clients to understand and document their business processes, needs, and objectives related to field service operations. • Analyze and translate business requirements into functional specifications for enterprise solutions. • Conduct gap analyses to identify areas where current systems fall short of client needs. • Collaborate with technical teams to design solutions that align with client requirements and industry best practices. • Assist in configuring and customizing tools to meet specific client needs. • Develop and execute test plans to ensure solutions meet specified requirements and quality standards. • Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle. • Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in. • Prepare and deliver presentations and reports to clients and internal stakeholders. • Identify opportunities to enhance client business processes through the effective use of FSM solutions. • Recommend best practices and innovative solutions to improve field service operations and efficiency. • Monitor solution performance and suggest enhancements based on data analysis and client feedback. • Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions. • Provide ongoing support to clients’ post-implementation to address issues and optimize solution usage.

🎯 Requisitos

• Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise/Field Service Management solutions. • Demonstrated experience in requirements gathering, process analysis, and solution implementation. • Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.) • Hands-on experience with SQL to access, retrieve, manipulate, and analyze data. • Hands-on experience with Jira, Confluence, MS SharePoint, Process design tools (Vizio, Signavio, etc.) and similar PMO tools. • Strong understanding of utility operations, asset management, and field service management. • Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions. • Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels. • Strong project management skills, with the ability to manage multiple priorities and meet deadlines. • Ability to travel to client sites (domestic and(or) international) as required and defined per project requirements.

🏖️ Benefícios

• Medical Insurance • Dental Insurance • Vision Insurance • Disability Insurance (STD/LTD) • Flexible Spending Account • Health Savings Account • Basic Life/AD&D • 401(k) plan • Paid Time Off • Company Holidays • Leave of Absence • Remote work and Flexible Work Schedules (for qualified positions) • Employee Referral Program • Professional Development • Charitable Contribution Match

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