Site Reliability Engineer

🕒 Fevereiro 25

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Convoso

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2006

🤝 B2B

B2B • AI • Sales

Convoso é uma plataforma de vendas líder que utiliza software de discagem para call centers potenciado por IA para aprimorar o desempenho de vendas. A empresa foca em fornecer soluções robustas para vendas ativas e receptivas, permitindo que as empresas automatizem fluxos de trabalho, melhorem a conformidade e aumentem o engajamento. Ao integrar-se perfeitamente com sistemas CRM, a Convoso capacita equipes de vendas a alcançar taxas de conversão mais altas e atingir suas metas de crescimento por meio de estratégias de comunicação eficientes.

Descrição

• Manages and monitors installed systems, Networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure). • Ensures the highest level of systems and infrastructure availability. • Installs, configures, and tests operating systems, application software, and system management tools. • Design, plan and automate deployment of network communications systems. • Provide documentation as required to ensure accurate and current information is available for each site network. • Implements warranty and support activities. • Plans and implements system automation as required for better efficiency. • Oversees the development of customized software and hardware requirements. • Willing to stay up-to-date with security best practices and drive implementation accordingly. • Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures. • Run diagnostics to resolve customer-reported issues. • Deals with work process, optimization methods, and risk management tools in the given projects for successful accomplishments according to the requirements of the stakeholders.

🎯 Requisitos

• At least 5 years of experience in configuring enterprise-level Linux systems within a highly networked environment. • 5+ years of experience in SRE, DevOps, or Systems Engineering roles • Deep experience with AWS services (IAM, VPC, EC2, EKS/ECS, S3, CloudWatch, RDS, etc.) • Strong Linux administration skills (Ubuntu, CentOS, or RHEL) • Proficiency in IaC tools: Terraform, Ansible, or CloudFormation • Expertise in using Chef for configuration management and automation, including the creation and management of Chef cookbooks and recipes. • Strong proficiency in scripting languages such as Python and Bash for automating tasks. • Skilled in designing, implementing, and optimizing centralized logging solutions for effective log analysis, integration, security compliance, and incident response. • Experience with MySQL or similar database systems. • Familiarity with virtualization technologies such as Proxmox, KVM, QEMU, or VMware. • Experience managing infrastructure with bare metal servers in data center environments. • Proficient in using CI/CD tools like Jenkins (or similar) to enhance software development processes. • Proactive, resourceful, and adept at managing projects and solving problems from start to finish. • Expert in diagnosing and resolving complex system issues while maintaining stability and reliability. • Experience working in a fast-paced startup environment. • Skilled in administering and tuning application stacks such as Tomcat, Apache, Nginx, and HAProxy. • Experience with monitoring systems like Grafana, Prometheus, and Zabbix. • Flexible with shift work and available for overtime as needed. • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

🏖️ Benefícios

• 100% covered premiums for employees + dependents (spouse + upto four children) • PTO, Paid Sick Time, Holidays • Your birthday off • Monthly credits toward food & beverage • Employee referral bonus • And a team of highly experienced and kind colleagues! • Casual office environment & dress • Fully stocked kitchen (Dietary restriction-friendly) • Flexibility of Shift • Free parking on office premises