Supply Chain Operations Manager

🕒 Julho 27

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CopilotIQ

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

☁️ SaaS

🤖 Inteligência Artificial

💰 Series B em 2024-11

Healthcare • SaaS • Artificial Intelligence

A CopilotIQ é uma empresa de saúde movida por IA que fornece uma plataforma de monitoramento remoto de pacientes e engajamento clínico para pessoas com condições crônicas, principalmente diabetes e hipertensão. A empresa combina um motor de análise movido por IA (remoteIQ) com dados longitudinais profundos — biomarcadores, determinantes sociais de saúde, dados comportamentais e adesão a medicamentos — para monitorar os membros em tempo real, fornecer alertas precoces e viabilizar intervenções personalizadas por enfermeiros licenciados e equipes clínicas baseadas nos EUA. A CopilotIQ comercializa sua solução para pagadores (incluindo planos Medicare Advantage) e enfatiza resultados mensuráveis, como redução de visitas ao pronto-socorro, hospitalizações, eventos hipoglicêmicos e hiperglicêmicos, redução de medicamentos e altas taxas de retenção e engajamento. A empresa também opera conforme práticas de privacidade HIPAA e oferece serviços de telemedicina/clinica por meio de entidades médicas afiliadas.

Descrição

• Run day-to-day supply chain operations, including device purchasing, vendor management, invoice review, and order fulfillment, ensuring supplier performance, contract compliance, and uninterrupted device availability. • Own inventory accuracy and device accountability across the full device lifecycle, including asset tracking, recovery efforts, and minimizing losses from damaged, lost, or unreturned devices. • Own demand forecasting tied to enrollment growth, balancing inventory investment with service levels while minimizing stockouts and expedited shipping costs. • Simplify and standardize the device portfolio by reducing unnecessary SKUs, optimizing bills of materials, and improving operational efficiency. • Manage third-party logistics (3PL) and fulfillment partners across kitting, shipping, returns, and reverse logistics, establishing service level expectations and continuously improving operational performance. • Define and own supply chain KPIs, including fill rate, inventory accuracy, on-time delivery, device recovery, and cost per unit, providing analysis and recommendations that drive operational improvements. • Partner with Engineering and Operations to automate inventory, provisioning, fulfillment, and device lifecycle workflows, improving visibility and reducing manual effort. • Manage supplier relationships, negotiate pricing where appropriate, and identify opportunities to reduce supply chain costs while maintaining quality and service levels.

🎯 Requisitos

• Bachelor's degree required. Degree preferred in Supply Chain, Operations, Business, Engineering, or a related field. • 5+ years in supply chain, fulfillment, or logistics operations, ideally in a high-growth startup or scaling environment is required. • A hands-on operator who enjoys solving operational problems while building scalable processes and systems for long-term growth. • Strong experience with inventory management, demand planning, supplier management, and third-party logistics (3PL) operations. • Strong analytical skills with experience using Excel, Google Sheets, ERP systems, inventory management platforms, and BI tools to drive operational decisions. • Demonstrated success simplifying complex operations by improving processes, optimizing inventory, and standardizing workflows. • Clear, concise communication and a collaborative, team-first approach, with strong cross-functional coordination across engineering, clinical, and commercial teams. • Thrives in fast-paced, ambiguous environments with an ownership mindset. Experience supporting connected medical devices, healthcare operations, or regulated supply chains is a plus.