Senior Manager, Business Applications Administration

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🕒 Maio 12

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

⏰ Tempo Integral

🟠 Sênior

🖥️ Administração

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Coupa Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

☁️ SaaS

💸 Finanças

🛍️ Comércio Eletrônico

SaaS • Finance • eCommerce

A Coupa Software é uma fornecedora líder de soluções de gestão de gastos corporativos (Business Spend Management — BSM). Sua plataforma foca em otimizar e transformar os gastos diretos e indiretos em Procurement (Compras), Finanças, Cadeia de Suprimentos e TI. A Coupa utiliza inteligência artificial (IA) e insights de dados em larga escala para impulsionar eficiências de custos, gerenciar relacionamentos com fornecedores e mitigar riscos. Com produtos que abrangem áreas como faturamento, pagamentos, gestão de despesas e colaboração na cadeia de suprimentos, a Coupa atende a uma ampla gama de setores, incluindo automotivo, saúde, varejo e outros. Sua comunidade e seu ecossistema de parceiros abrangentes permitem que as organizações descubram economias ocultas e melhorem a conformidade (compliance), promovendo crescimento e resiliência em um cenário econômico em constante mudança.

Descrição

• Own the full L2O process, including lead capture, enrichment, automated routing, qualification, and opportunity stage management. • Partner with business leaders and architects to define the target state architecture, ensuring the system evolves ahead of business growth. • Act as the gatekeeper against "tool sprawl" and technical debt by maximizing existing platform capabilities. • Lead, mentor, and develop a dedicated pod of Salesforce Developers and Business Systems Analysts. • Allocate work efficiently across your team, balancing complex architectural builds with daily operational support. • Guide developers on Apex/LWC best practices and scalable architecture; coach BSAs on translating complex stakeholder asks into user stories and technical requirements. • Conduct regular 1:1s, manage performance reviews, and build clear career progression paths for your direct reports. • Lead the design and configuration of Sales Cloud alongside your development team. • Build and maintain complex Flows, lead assignment rules, queues, and workflows. • Oversee Master Data Management (MDM) within the L2O domain to ensure clean, deduplicated, and enriched data. • Own the integration with Marketing Automation Platforms and manage conversion logic. • Ensure all third-party tools are delivering measurable ROI and are integrated with high technical standards. • Manage the L2O portfolio as a "service" and run bi-weekly reviews to report on system health and project transparency. • Transform vague stakeholder needs into concise technical requirements and manage the delivery roadmap for your team.

🎯 Requisitos

• 8–12+ years in GTM systems with a focus on the Lead-to-Opportunity lifecycle. • 3+ years of experience directly managing, mentoring, and scaling technical teams (specifically Developers, BSAs, or System Admins) in an agile environment. • Advanced hands-on experience with Salesforce Sales Cloud; familiarity with ETM (Enterprise Territory Management) is a plus. • Proficiency with LeanData, Marketo/6sense, ZoomInfo, and Outreach/Clari. • Strong understanding of lead routing logic, territory modeling, and analytics tools (Snowflake, Tableau). • Proven ability to lead without authority, manage third-party vendors, push back on stakeholders to protect system health, and cultivate a culture of engineering excellence within your team.

🏖️ Benefícios

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.