Account Executive, Existing Customers

🔥 5 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $200.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Coursedog

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2018

📚 Educação

☁️ SaaS

🤝 B2B

💰 $90.000.000 Private Equity Round - Coursedog em 2023-03

Education • SaaS • B2B

A Coursedog é uma Plataforma Inteligente de Operações Acadêmicas que unifica como as instituições de ensino superior gerenciam agendamentos, currículos, catálogos, avaliações e processos acadêmicos relacionados. O sistema SaaS nativo em nuvem sincroniza com os sistemas de informações dos estudantes e outras ferramentas do campus em tempo real para simplificar o gerenciamento de currículo, agendamento acadêmico, carga de trabalho de docentes, agendamento de eventos, ciclos de avaliação e publicação de catálogos. A Coursedog é utilizada por faculdades e universidades para melhorar a eficiência operacional, apoiar o sucesso dos estudantes, viabilizar a modernização digital e proporcionar análises e automação de fluxos de trabalho em operações acadêmicas.

Descrição

• Achieve company-issued sales quota by owning renewals and upsells through full-cycle sales • Own upsell and expansion opportunities and deepen adoption across academic operations • Collaborate on custom solutions and client demos to build and cultivate 4X pipeline throughout the year • Travel onsite to existing clients 25–40% throughout the year • Learn and demonstrate Coursedog solutions to cross-functional higher-education users • Manage and grow relationships with multiple personas within each account • Own the full lifecycle of assigned institutional accounts as primary point of contact and trusted advisor • Understand client strategic goals, challenges, and pain points and offer tailored solutions • Conduct regular client check-ins, assess satisfaction, identify improvements, and provide ongoing support • Collaborate with Product, Implementations, Client Success, and Support on implementation, onboarding, and service delivery • Manage contract renewals and develop 12-month rolling forecasts • Negotiate with institutional procurement and finance teams • Monitor usage and adoption metrics and translate insights into upsell and expansion opportunities • Identify and resolve client issues, escalating when necessary and ensuring timely resolution • Stay current on industry trends, market developments, and the competitive landscape • Position Coursedog’s value proposition effectively with clients • Leverage AI tools and automation for account management workflows, data analysis, customer insights, proposal generation, forecasting, and market research

🎯 Requisitos

• Proven enterprise sales experience preferred or direct Coursedog product experience/familiarity • Demonstrated track record of meeting or exceeding sales quotas preferred • Experience managing a portfolio of 30+ accounts preferred • Higher-ed Account Management/Account Executive for Existing Customers experience preferred • Strong understanding of the higher education market, administrative processes, academic scheduling, curriculum management, and assessment • Excellent interpersonal and communication skills • Ability to build rapport, influence stakeholders from C-suite through operations staff, and negotiate effectively • Analytical mindset with proficiency interpreting data, metrics, and user feedback • Ability to identify trends and develop data-backed strategic recommendations • Proficiency with AI tools and emerging technologies to enhance productivity, automate routine tasks, and design scalable workflows • Ability to manage multiple competing priorities and balance short-term customer needs with long-term expansion strategy • Ability to maintain accountability in a fast-paced, autonomous environment

🏖️ Benefícios

• Healthcare, dental, and vision coverage through Aetna and Guardian • Employer covers 99% to 65% of employee-only monthly premiums • Employer covers 77% to 50% of employee-plus-dependents monthly premiums • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) • Safe Harbor 401(k) plan from day one of employment • 4% employer match on total compensation, subject to federal limits • Unlimited Paid Time Off • Remote-first work environment • Equity grants for all employees, reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents • Birthing parents receive an additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay, for up to 12 weeks total • Performance-driven commission, additional accelerators, kickers, and other performance-based incentives