Forward Deployed Engineer

🕒 Maio 17

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

🗣️🇺🇸🇬🇧 Inglês obrigatório

PMP

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Logo of Coworked

Coworked

1 - 10 funcionários

Fundada em 2023

🤖 Inteligência Artificial

☁️ SaaS

🏢 Corporativo

Artificial Intelligence • SaaS • Enterprise

A Coworked é uma empresa de software empresarial que desenvolve o Harmony, um Gerente de Projetos AI sem interface, que opera dentro das ferramentas de colaboração e gestão de projetos existentes para automatizar o planejamento, agendamento, alocação de recursos, relatórios, gerenciamento de riscos e fluxos de trabalho administrativos. O Harmony integra-se com plataformas como Microsoft Teams, Jira, Asana e Smartsheet, comunica-se via e-mail/chat/voz, e é posicionado como um colega de trabalho remoto que aumenta a capacidade de gestão de projetos, reforça a governança e fornece telemetria pronta para auditoria para grandes organizações.

Descrição

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites). • Document current state and desired state. Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix. • Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria. • Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists. • Write runbooks for day-to-day operations, incident handling, permissioning, and change management. • Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours. • Track adoption with a lightweight scorecard. • Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations. • Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

🎯 Requisitos

• 3 to 5 years in a customer facing role delivering solution discovery and deployment for enterprise software or systems integration. • Solid technical project management experience. • Comfortable with PMLC, RAID, resource and stakeholder comms, and benefits tracking. • PMP preferred. • Familiar with AI. • Working knowledge of enterprise PM/PPM/SPM tools such as Microsoft Project & Planner, Jira, Smartsheet, Teams, SharePoint, Confluence, UMT360, Fluid, et al. • Tools like Notion, Miro. • Strong communicator who can simplify complex environments and write crisp docs: discovery notes, runbooks, checklists, and training guides. • Builder mindset, bias to action, comfortable with ambiguity and dynamic needs. • Security and compliance basics.

🏖️ Benefícios

• Competitive salary and equity, calibrated to experience and location. • Flexible PTO, and the gear you need. • Travel for customer onsite work, typically 20 to 50 percent.

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