Solutions Engineer

🔥 5 horas atrás

🌵 Arizona, Colorado, +1 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 15%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of CTERA

CTERA

51 - 200 funcionários

🔒 Cibersegurança

Cybersecurity

A CTERA é líder em armazenamento distribuído de arquivos na nuvem, atendendo mais de 50. 000 unidades empresariais e milhões de usuários corporativos. A empresa é especializada em soluções de cloud storage, sistemas de arquivos globais e computação de borda, com foco em armazenamento seguro de arquivos e proteção contra ransomware.

Descrição

• Provide product, service, or equipment technical and engineering information by answering questions and requests • Provide technical sales support throughout the sales cycle, including qualifying opportunities, selling solutions on technical merits, replying to RFIs and RFPs, establishing solution designs, and sizing solutions • Establish and maintain rapport and relationships with customers and partners • Resolve complex issues creatively and effectively using professional concepts and company objectives • Support sales teams by delivering technical presentations about products and services to customers and prospective clients • Collaborate with sales teams to understand customer requirements and provide technical-sales support • Conduct proofs of concept (POCs) with clearly written and communicated scopes of work (SOWs) and success criteria • Transfer knowledge to customers and partners through demos and hands-on training sessions • Collect and document product feedback and requests for enhancements (RFEs) for CTERA’s Product Management team • Submit orders by conferring with technical support staff

🎯 Requisitos

• 5+ years’ experience as a Sales Engineer in the storage and/or cloud industries • Strong presentation and technical analysis skills • Up to 50% travel with some overnight stays • Storage experience with network-attached storage (NAS), file systems, and object storage • Knowledge of CIFS/SMB and NFS protocols • Experience deploying, securing, and managing file servers, backup, and archiving software • 2+ years’ experience in VMware, with Datacenter Virtualization Certification, or AWS/Azure Certified Solution Architect • Proven knowledge of the TCP/IP stack and HTTP, TLS, DNS, LDAP, and SAML v2 protocols • Experience using network troubleshooting tools such as Wireshark • Experience with Microsoft Windows Desktop and Server Platforms, including ADDS and DNS roles • Experience with Linux, including RHEL, CentOS, and Ubuntu • Practical experience with enterprise backup and recovery platforms • Documentation experience editing guides, sales presentations, network configuration diagrams, and asset management • Preferred location: Colorado, Arizona, or Utah

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