Financial Aid Re-Entry Coordinator

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🕒 Maio 19

🏄 California, Florida, +2 estados a mais – Remoto

🏄 California – Remote 🐊 Florida – Remote 🌶️ New Mexico – Remote 🍂 Massachusetts – Remote

💵 $26 - $28 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💸 Planejamento e Análise Financeira (FP&A)

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CTI

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1988

🏢 Corporativo

📱 Mídia

📡 Telecomunicações

Enterprise • Media • Telecommunications

A CTI é uma empresa de tecnologia especializada no design, integração e suporte de sistemas audiovisuais. Eles se concentram em conectar pessoas por meio da tecnologia, oferecendo serviços de consultoria, engenharia, instalação, integração e manutenção. A CTI atende a uma ampla gama de setores, incluindo mídia de transmissão, educação, serviços financeiros, saúde, eventos ao vivo e governo. Com uma reputação de serviço justo, rápido e flexível, a CTI está comprometida em oferecer soluções inovadoras e práticas para atender às necessidades dos clientes.

Descrição

• Analyze and evaluate financial aid eligibility for continuing and returning students and provide guidance regarding FAFSA completion, federal financial aid, Title IV eligibility, verification requirements, student loans, and funding options • Work closely with Admissions Advisors, Enrollment Coordinators, Records, and Student Services to complete re-enrollment and repeat enrollment packets each term • Review ISIRs, verification documents, C-Codes, conflicting information, and other financial aid requirements to ensure compliance with federal regulations and institutional policies • Maintain historic financial aid documents and student records according to federal, state, accreditation, and institutional guidelines • Adhere to FERPA regulations and CIAT policy regarding release of student records and confidential information • Review and assess student eligibility for financial aid and exercise professional judgment when appropriate • Review for accuracy and provide approval/disapproval of loan applications, promissory notes, offer letters, and other financial aid documentation • Develop, modify, implement, and maintain financial aid intake and tracking processes to ensure accurate documentation and audit readiness • Monitor, review, and revise financial aid packaging for qualified applicants in accordance with federal, state, institutional, and other regulatory guidelines • Provide student advising and support through phone calls, video meetings, email, and chat regarding financial aid, FAFSA, verification, student account balances, and re-enrollment questions • Utilize student information systems and CRM platforms to document student communication, account activity, financial aid status, and follow-up items • Review Finance sections in ASER and ensure documentation is complete, accurate, compliant, and clearly written • Work to financially clear student files prior to the start of the term by collecting and reviewing verification documents, resolving C-Codes, and ensuring FAFSA requirements are complete • Provide financial aid projections and funding plans within institutional guidelines that are most favorable to students while maintaining compliance • Upload documents and work with FAS (third-party servicer) to ensure student files are cleared and eligible for disbursement within required timelines • Ensure student account and ledger information remains accurate and updated in the student database • Work closely with the Financial Aid Coordinator Manager to monitor weekly clearance rates, report completion, and student funding progress • Monitor completion of FAFSA verification, C-Code resolution, NSLDS review, and other pending financial aid requirements • Participate in file review processes and weekly meetings to ensure consistency, compliance, and timely student support • Adhere to all CIAT compliance requirements to ensure Federal, State, accreditation, institutional, and Title IV policies and procedures are met • Follow communication and customer service standards to ensure a positive student experience and high levels of professionalism • Embody CIAT’s mission, vision, purpose, and values

🎯 Requisitos

• Preferred associate or bachelor’s degree and related experience in financial aid, higher education, student advising, enrollment services, student accounts, or customer service; or any satisfactory combination of education and experience which demonstrates the knowledge, skills, and abilities to perform the position • Preferred experience working with FAFSA processing, Title IV funding, student financial aid advising, verification, packaging, repackaging, or student services in a higher education environment • Knowledge of federal financial aid programs, FAFSA processing, student loan programs, verification requirements, and recordkeeping standards preferred • Experience supporting continuing, returning, or re-enrolling students preferred • Strong organizational skills with the ability to prioritize, multitask, and manage deadlines in a fast-paced environment • Strong verbal and written communication skills with the ability to professionally communicate with students, families, and team members • Ability to work independently while also collaborating effectively with multiple departments • Detail-oriented with strong analytical, problem-solving, and critical-thinking skills • Ability to manage confidential student information and exercise sound judgment • Proficient in Microsoft Office products including Outlook, Word, Excel, and Teams, with the ability to learn additional systems and software platforms • Demonstrated flexibility and adaptability in a rapidly changing environment • Team-oriented with a positive, student-focused mindset and strong customer service skills • Possess high ethical standards, being an example of professionalism to others

🏖️ Benefícios

• Work from Home (WFH)