Operations Specialist

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🕒 Junho 16

🐊 Florida, Illinois, +7 estados a mais – Remoto

🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

💵 $18 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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CUSG

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💸 Finanças

☁️ SaaS

Finance • Marketing • SaaS

CUSG é uma empresa focada em capacitar negócios por meio de soluções inovadoras em tecnologia, marketing e recursos humanos. Oferecem uma gama de serviços, incluindo design e hospedagem de sites, acessibilidade digital, calculadoras financeiras, TI gerenciada, cibersegurança, automação de marketing e serviços de publicidade. Suas soluções atendem principalmente à indústria de cooperativas de crédito, oferecendo ferramentas para empoderamento financeiro, como programas de recompensas e iniciativas de poupança. A CUSG visa ajudar as empresas a crescer, mantendo fortes relações com os clientes e construindo embaixadores da marca através de soluções personalizadas e impactantes.

Descrição

• Responsible for quickly and accurately conducting the survey send process for 15+ credit unions. • Participate in QA process by auditing data from other Operations Service Specialists to ensure accuracy. • Updating and checking for accurate information through Pending Sends and ClickUps tasks columns. • Facilitate response rate collection and reporting for all clients, uploading to the MemberXP system. • Updating current data in all websites by completing monthly Retention and File Maintenance. • Protect client data and maintain confidentiality. • Maintain log of hours worked by client. • Other duties as assigned.

🎯 Requisitos

• High school degree or equivalent. • Attention to detail a must. • Able to follow precise step by step procedures and stay on task. • Able to complete daily tasks within a timely matter. • Requires reliable internet service and a dedicated workspace with no distractions. • Strong computer skills with extensive work experience using Microsoft Office (Word and Excel) required. • Valid driver’s license required.

🏖️ Benefícios

• Health Coverage: Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options. • 401(k) plan with 5% company contribution • Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you • Discretionary year-end bonuses and annual merit increases based on performance. • Flexible remote and hybrid work options • Ongoing learning and development opportunities • Wellness programs, pet insurance, and team member discounts • Opportunities to engage, connect, and make an impact