SyteLine Systems Engineer

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🕒 Maio 2

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Engenheiro de Sistemas

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Decision Resources

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1978

🤝 B2B

🏢 Corporativo

☁️ SaaS

B2B • Enterprise • SaaS

A Decision Resources é um parceiro do Infor CloudSuite Industrial (SyteLine) que se especializa na modernização, implementação, configuração, otimização e suporte contínuo de ERP para fabricantes discretos e de processos. A empresa oferece consultoria, desenvolvimento personalizado de software, migração para a nuvem, demonstrações e serviços de avaliação de ERP industrial, além de desenvolver produtos de software complementares (Decision365, SureShip, DecisionExcelerator, etc. ) para estender as capacidades do ERP, como automação de envios, previsão, automação de EDI/AP e BI. Com décadas de experiência e centenas de implementações, a Decision Resources foca em ajudar os fabricantes a substituir ERPs legados, melhorar operações com as melhores práticas do setor e adotar automação e IA para impulsionar o crescimento.

Descrição

• Responsible for the installation, configuration, and maintenance of Infor CloudSuite Industrial ERP (SyteLine, Factory Track and Infor OS) for existing and new clients. • Perform upgrades from older versions of SyteLine to SyteLine V10 for both on premise and cloud clients. • Install, configure and maintain SyteLine ERP software and add on applications for clients, ensuring compliance with best practices and organizational standards. • Execute software upgrade procedures to migrate from older versions of SyteLine and Factory Track to the current versions. • Install Microsoft SQL Server. • Perform post provisioning in the cloud and coordinate db transfer activities with the Infor cloud team. • Setup and configure users, printers and devices on SyteLine and Factory Track. • Train and provide ongoing support to clients for system administration, configuration, best practices and technical issue resolution. • Troubleshoot and resolve issues with applications and systems. • Assist with performing backups and configuration of db refreshes on premise. • Complete SQL performance tuning and optimization.

🎯 Requisitos

• 5+ years of experience in supporting Infor CloudSuite Industrial (SyteLine) versions 6-10. • Bachelor’s degree in Computer Science, Information Technology or Associate’s degree with equivalent certifications and experience. • 5+ years of hands-on experience performing Infor Syteline and Factory Track installations, upgrades and uplifts, configuration of Infor OS, and providing technical support. • Thorough understanding of Infor CloudSuite Industrial (SyteLine, Factory Track and Infor OS) architecture and third-party vendor solutions. • Knowledge of Windows Servers, workstations, server virtualization (VMware, Hyper-V) Citrix, Azure, AWS, and other software applications. • Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. • Ability to work well with others and to work independently. • Must be client service oriented and able to meet deadlines. • Ability to perform SQL Server installations and configurations. • Working knowledge of T-SQL. • Strong problem-solving skills. • Passionate curiosity to stay current with technology. • Experience working in agile or collaborative environments is a plus.