Product Manager

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Deep End Talent Strategies

SiteLinkedInTodas as Vagas

1 - 10 funcionários

👥 RH Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

A Deep End Talent Strategies é uma consultoria abrangente de RH que faz parceria com organizações em crescimento para atrair, desenvolver e reter talentos de topo. A empresa oferece uma variedade de serviços de RH, incluindo RH sob Demanda, Aprendizado e Desenvolvimento, Avaliação de RH, Políticas e Procedimentos, Serviços de Outplacement e Serviços de Folha de Pagamento. Como parceira certificada do Predictive Index, a Deep End Talent Strategies se destaca na otimização de talentos e oferece ferramentas como o sistema de gestão de aprendizado H2L (Aqui para Aprender). Este sistema fornece uma plataforma para abrigar, entregar e acompanhar conteúdo de treinamento, com mais de 3. 200 cursos disponíveis. A Deep End Talent Strategies visa alinhar o desenvolvimento de funcionários e liderança com os objetivos de negócios, oferecendo soluções personalizadas em estratégias de compensação, relações com funcionários, formação de equipes e planejamento sucessório. Suas soluções de RH personalizadas são projetadas para melhorar resultados de negócios e a dinâmica da equipe, atendendo aos setores empresarial e sem fins lucrativos.

Descrição

• Serve as the primary product and operational point of contact for Incisive's specialty lab network • Build strong working relationships with lab principals, production leaders, and operational stakeholders • Manage onboarding of new lab partners, including workflow documentation, training, pricing, and operational readiness • Identify opportunities to improve collaboration, communication, and performance across the network • Own the product roadmap for lab-facing workflows and platform capabilities • Translate operational challenges into clear product requirements, user stories, and development priorities • Partner closely with engineering to improve case submission, communication, tracking, visibility, and quality management • Identify and automate manual processes that create friction for labs, practices, and internal teams • Support integration initiatives as new partners are added to the Incisive ecosystem • Monitor lab capacity and proactively address bottlenecks before they impact customers • Define and maintain performance standards, including turnaround times, quality metrics, remake rates, and delivery expectations • Develop escalation processes and remediation plans for quality issues • Conduct regular performance reviews with lab partners and drive continuous improvement initiatives • Define and own key performance indicators across the lab network • Build dashboards and reporting that provide visibility into operational performance and partner health • Analyze workflow data to identify trends, bottlenecks, and opportunities for improvement • Deliver actionable recommendations to leadership based on operational and performance insights • Partner with Sales and Growth teams to align lab capabilities with customer acquisition plans • Collaborate with Clinical Support to ensure every case is managed effectively from scan to delivery • Work closely with Finance and Operations on pricing, invoicing, and cost management initiatives • Serve as the internal subject matter expert on lab operations, workflows, and capabilities

🎯 Requisitos

• 3–6 years of product management, operations, clinical operations, or related experience • Experience managing external partner or vendor relationships • Demonstrated ability to translate complex operational workflows into scalable systems and product requirements • Strong analytical mindset with experience defining metrics, analyzing data, and making recommendations • Excellent communication skills with the ability to work effectively across technical and operational audiences • Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously • Comfortable operating in a high-growth environment where priorities evolve quickly • Self-directed, proactive, and motivated by solving complex operational problems

🏖️ Benefícios

• Target Bonus: 20% • Equity Participation • Medical, Dental, and Vision Benefits • 401k with Company Match • Unlimited PTO