Principal Global Partner Process Architect

🕒 Agosto 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $144.000 - $181.000 / ano

⏰ Tempo Integral

🔴 Especialista

🏛️ Arquiteto

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Delinea

Delinea

1001 - 5000 funcionários

Fundada em 2021

🔒 Cibersegurança

☁️ SaaS

🏢 Corporativo

💰 Private Equity Round em 2021-03

Cybersecurity • SaaS • Enterprise

A Delinea é uma empresa de cibersegurança que oferece software de gerenciamento de acesso privilegiado (PAM) e segurança de identidades. A Delinea Platform (desenvolvida com Iris AI) descobre e inventaria continuamente identidades humanas, de máquinas e de IA em ambientes de cloud, on-premises, híbridos e SaaS; armazena credenciais em cofres, realiza sua rotação e governança; aplica acesso just-in-time e Zero Standing Privilege; realiza análises de postura e ameaças de identidade; e oferece autorização de runtime e auditoria em tempo real, baseadas em políticas, para acessos privilegiados e agentes de IA.

Descrição

• Own end-to-end configuration and continuous improvement of Delinea’s partner portal. • Own teaming processes and rules of engagement between partners and internal sales teams. • Own deal registration workflows, approval SLAs, conflict resolution, and audit trail integrity. • Own partner lead flow processes, including routing, tracking, and prompt action. • Own MDF administration, including tracking, approvals, and reconciliation. • Identify friction points using partner feedback, stakeholder input, and process data. • Build and maintain an automation and AI roadmap for partner processes. • Define and track KPIs and SLAs for partner processes. • Define requirements and participate in vendor evaluations for PRM technology and related tools. • Translate partner process needs into prioritized requirements for IT and Business Systems teams. • Partner with IT on UAT and release validation. • Collaborate with Partner Operations, Partner Experience, Partner Ecosystem, Sales Processes, and fellow GPO stakeholders. • Represent the partner voice in cross-functional planning and prioritization.

🎯 Requisitos

• 6+ years in Partner Operations, Channel Operations, or Sales Operations. • Direct experience owning partner-facing systems or processes. • Hands-on experience with PRM/partner portal platforms; Channelscaler preferred. • Experience with deal registration workflows and MDF administration tools. • Track record identifying and resolving process friction using partner/field feedback and process data. • Experience writing clear requirements for IT/development teams. • Experience participating in UAT and release validation. • Strong cross-functional collaboration skills. • Ability to operate with a dual reporting relationship across Sales Processes and Partner Ecosystem stakeholders. • Experience with channel/partner ecosystems in a B2B SaaS or cybersecurity environment strongly preferred. • Bachelor’s degree required. • Successful completion of a comprehensive criminal background check, education verification, and employment verification upon conditional offer.

🏖️ Benefícios

• Meaningful work and career progression • Competitive salaries • Meaningful bonus program • Healthcare insurance • Pension/retirement matching • Comprehensive life insurance • Employee assistance program • Time off plans • Paid company holidays

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