EDI Specialist

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🕒 Julho 30

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DentalXChange

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1989

⚕️ Seguro de Saúde

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

DentalXChange é uma plataforma abrangente de gestão do ciclo de receita (RCM) desenvolvida para a indústria odontológica. Ela simplifica todo o fluxo de trabalho dos consultórios dentários ao conectar provedores, parceiros e pagadores, garantindo que as reivindicações sejam processadas de forma eficiente e os pagamentos sejam coletados rapidamente. A plataforma oferece uma variedade de serviços, incluindo verificação de elegibilidade, arquivamento de reivindicações e serviços de faturamento, melhorando a eficiência operacional tanto para praticantes odontológicos independentes quanto para grandes organizações.

Descrição

• Provide operational support to production practices and issues and suggest areas for improvement. • Monitor, review, troubleshoot, and correct EDI issues and make necessary changes to prevent the same issues from reoccurring. • Perform tests on production applications and prepare recovery procedures for applications. • Coordinate with IT groups and external vendors to ensure effective services for reliability. • Analyze business processes and ensure compliance with controlled processes according to established protocols. • Monitor alerts and escalate issues for procedures and systems. • Assist as needed with training guides and supporting other team members. • Develop and maintain professional relationships with clients, vendors, and other department members. • Collaborate as needed with other internal departments including, but not limited to, Engineering, Sales, Client Support, Payer Relations, Trading Partners, and Channel Partners. • Proactively provide timely communications regarding updates, issues, and resolutions. • Maintain accurate support tickets, documentation, and follow-up. • Security is everyone’s job. Look out for, and report, anything that is suspicious or just doesn’t seem correct.

🎯 Requisitos

• 1 year of related experience is preferred. • Basic knowledge of EDI transaction types preferred (X12 837D, 270/271, 835, XML, etc.). • Basic knowledge of with the following: • Microsoft SQL Server management Studio • UltraEdit and/or NotePad ++ • CuteFTP -file transfer program • Microsoft Office: Excel, Outlook • AI tools: Claude, Copilot, etc. • Ability to quickly gain a solid understanding of DentalXChange processes and applications. • Strong verbal and written communication and interpersonal skills. • Proficient in all (or list which ones) MS Office applications and use of the internet. • Ability to successfully multitask with accuracy in a fast-paced environment. • Working knowledge of technical and procedural aspects and functions. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

🏖️ Benefícios

• Medical, dental, and vision benefits – eligible first of the month after start date • Unlimited PTO • Paid time off for sick, jury duty, bereavement • 10 company paid holidays • 401k with company match • Health Advocate • Healthcare and dependent care flexible spending accounts • Friendly co-workers and a positive culture!