Associate Engineer – M365 Solutions

🕒 Julho 3

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💻 Engenheiro de Soluções

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DGR Systems

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A DGR Systems é uma empresa de consultoria em TI e serviços gerenciados que auxilia organizações a modernizar e proteger seus ambientes de tecnologia utilizando soluções em nuvem da Microsoft e parceiros complementares. Eles oferecem avaliações, arquitetura e design, implantação, migração (incluindo Microsoft 365), automação de infraestrutura, redes em nuvem, local de trabalho moderno e desenvolvimento de aplicações (Power Platform), além de serviços contínuos de consultoria e segurança gerenciada focados em Zero Trust, proteção de identidade e informações. A DGR atende clientes comerciais, do setor público e sem fins lucrativos, destacando seu expertise certificado, migrações em larga escala e entrega prática para resolver desafios complexos de TI.

Descrição

• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work. • Assist Engineers and Senior Engineers with customer engagements, project activities, assessments, and implementation support. • Perform surface-level tenant reviews, basic health checks, configuration validation, and research using provided guidance, standards, and checklists. • Document technical findings, configuration notes, ticket activity, project contributions, and work completed. • Follow DGR delivery standards, engineering practices, escalation paths, and documented procedures. • Pursue Microsoft certifications, technical training, and hands-on learning aligned to progression toward Engineer and Senior Engineer responsibilities.

🎯 Requisitos

• At least one year of experience working with Microsoft 365 technologies in an administrative or support capacity. • Interest in developing Microsoft 365 administration skills, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business. • Ability to follow documented procedures, checklists, troubleshooting steps, and engineering guidance. • Developing troubleshooting mindset for common access, collaboration, productivity, and Microsoft 365 administration issues. • Awareness of Microsoft 365 security concepts such as MFA, Conditional Access, and email protection. • Exposure to PowerShell or willingness to learn basic administrative scripting. • Excellent communication and customer service skills. • Ability to balance assigned tickets, project support, administrative tasks, and learning objectives in a consulting engineering environment.

🏖️ Benefícios

• Group Health Care Plans (Medical, Dental & Vision) • Company Paid Life Insurance (Basic & AD&D) • Company Paid Short-Term & Long-Term Disability • Company Paid Family Leave (Maternity, Paternity) • Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance) • 401(k) with Company Match • Paid Time Off (Vacation, Sick & Public Holidays) • Certification Reimbursement • Work From Home Program • Wellness Resources