Hardware Sustaining Engineer

Vaga não está no LinkedIn

🕒 Abril 20

☕ Washington – Remoto

☕ Washington – Remote

💵 $83.000 - $104.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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DigitalOcean

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2011

☁️ SaaS

SaaS • Cloud Computing

A DigitalOcean é um provedor de infraestrutura em nuvem que oferece um conjunto de produtos e serviços para que desenvolvedores construam, implantem e dimensionem aplicações. Sua plataforma disponibiliza tutoriais abrangentes, materiais de referência e documentação de suporte para ajudar os usuários a gerenciar recursos de forma eficiente usando suas ferramentas de API e CLI. Com recursos como Droplets (máquinas virtuais), bancos de dados gerenciados, Kubernetes e um marketplace de aplicações de terceiros, a DigitalOcean prioriza simplicidade e desempenho. Atende tanto desenvolvedores individuais quanto organizações de maior porte que buscam soluções em nuvem fáceis de implementar e gerenciar.

Descrição

• Act as a member of the Sustaining Engineering team in the Infra::Machines::Design Organization • Support server hardware, cabling, and networking hardware throughout its operational lifecycle • Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution • Participate in 24/7 on-call rotation with other members of the team • Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components • Develop and maintain standards and practices for DigitalOcean hardware operations • Work closely with various teams to resolve issues in tooling, firmware packages, hardware components, and other operational concerns • Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations • Coordinate with Ops teams on monitoring thresholds, failure modes and alerting • Assist in troubleshooting cause of failures and work to prevent them in the future • Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them

🎯 Requisitos

• Technical Degree (BS Computer Science/Engineering) or equivalent practical experience • Hands-on experience operating a cloud infrastructure at mid-tier scale or better • An in-depth understanding of server hardware, firmware, and infrastructure • Strong knowledge in troubleshooting techniques, Python and BASH • Extra points for JTAG debugging / Firmware troubleshooting / Wire sniffing experience • Clear communication and collaboration across key stakeholders • An insatiable passion for constant improvement

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Employee Assistance Program • Local Employee Meetups • Reimbursement for relevant conferences, training, and education • Access to LinkedIn Learning's 10,000+ courses • Equity compensation including grants upon hire and Employee Stock Purchase Program