Software Engineering Manager – UCaaS

🕒 Maio 1

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👮‍♀️ Gerente de Engenharia de Software

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Sangoma

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1984

🏢 Corporativo

Communications • Enterprise • Managed Security

A Sangoma é uma plataforma líder de comunicações empresariais em nuvem, híbrida e no local, que oferece soluções confiáveis internas juntamente com serviços de rede e segurança. Com mais de 40 anos de experiência, a Sangoma oferece uma ampla gama de produtos, incluindo ferramentas de voz, vídeo, redes e produtividade, projetadas para melhorar a eficiência dos funcionários e a satisfação dos clientes. Eles atendem a mais de 100. 000 clientes, oferecendo soluções personalizadas que maximizam a colaboração enquanto minimizam os custos e garantem a continuidade dos negócios por meio de tecnologias inovadoras.

Descrição

• - Lead senior software and infrastructure engineers responsible for the performance, reliability, and evolution of our UCaaS voice platform • - Partner with Product Management to define goals, set priorities, and translate strategy into execution • - Drive planning and delivery of new features and services while maintaining operational excellence • - Coach and develop engineers through regular 1:1s, performance feedback, and structured growth plans • - Lead sprint ceremonies, status reviews, and execution rhythms that create clarity and accountability • - Champion best practices in infrastructure as code, reproducibility, automation, and observability • - Stay hands-on by guiding architecture decisions and contributing to complex troubleshooting when needed • - Strengthen monitoring, alerting, and system visibility across our VoIP environment • - Ensure voice infrastructure is highly available, scalable, and resilient • - Support escalated technical issues and participate in an on-call rotation (approximately one week per month) • - Lead a high-performing remote team with trust, ownership, and clear communication

🎯 Requisitos

• - 5 years of software, infrastructure, SRE or platform engineering experience • - Leadership and initiative • - Ability to lead a remote-work team • - Organized and detail oriented • - Experience working in a Linux or UNIX-like environment • - Experience with Infrastructure as Code tooling, such as Ansible or Docker • - Relational Databases such as MySQL or PostgreSQL • - Experience with version control using Git • - Experience using or building observability stacks, such as Grafana, Loki, Prometheus, Datadog or Nagios • - English fluency and strong writing skills • Skills that would be helpful, but not required: • - Experience with cloud infrastructure such as AWS or OpenStack • - Proficient with VoIP (SIP, RTP and other real-time communication protocols) • - Proficient with telephony platforms; any of FreeSWITCH, OpenSIPS, Kamailio or Asterisk • - Experience with programming languages such as PHP or Lua

🏖️ Benefícios

• **What We Offer:** • - Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period • - Matching 401K program - 100% match on 4%. • - Employee Stock Purchase Plan after one year of service. • - Flexible Time Off & Company Holidays • - Entrepreneurial work environment partnered with high growth career opportunities