Workforce Management Manager, Retail

🕒 Maio 30

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DraftKings Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

🎲 Jogos de Azar

🎮 Jogos

👥 B2C

Gambling • Gaming • B2C

A DraftKings Inc. é uma empresa de entretenimento esportivo digital que opera uma das principais plataformas online de apostas esportivas, esportes de fantasia diários e cassinos, oferecendo experiências de apostas e jogos por dinheiro real via web e aplicativos móveis. Combina dados esportivos, análises e conteúdo para envolver os fãs, fornece programas de marketing e fidelização/VIP e mantém equipes globais nas áreas de engenharia, produto, conformidade e experiência do cliente, enquanto enfatiza o jogo responsável.

Descrição

• Develop and manage short-term and long-term workforce forecasts based on operational demand trends, fulfillment volume, seasonality, and business growth projections. • Design and execute workforce optimization strategies across a multi-site national fulfillment network to improve staffing efficiency, labor performance, and operational scalability. • Analyze workforce trends, labor performance metrics, and operational data to inform strategic planning, labor cost modeling, and related business decisions. • Monitor real-time operational performance, staffing adherence, productivity, overtime, and schedule utilization to identify risks and make dynamic labor adjustments. • Translate complex workforce and operational data into clear insights, recommendations, and reporting for cross-functional stakeholders and leadership teams. • Build and scale workforce management processes, governance structures, reporting frameworks, and planning tools to support operational growth and continuous improvement.

🎯 Requisitos

• Bachelor's degree in Business, Economics, Operations Management, Analytics, Supply Chain, or a related field. • At least 5 years of experience in workforce management, labor planning, operations analytics, or fulfillment operations in a fast-paced environment. • Experience developing workforce forecasts, capacity plans, and labor models that support operational and business objectives. • Strong analytical and problem-solving skills with the ability to interpret complex workforce data and translate insights into actionable recommendations. • Experience with workforce management, data visualization, and analytics tools such as Tableau, Power BI, SQL, Python, R, or similar technologies. • Strong communication and stakeholder management skills with the ability to influence cross-functional teams and operational leaders.

🏖️ Benefícios

• bonus • equity