Workforce Management Manager, Retail

🕒 Maio 31

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DraftKings Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

🎮 Jogos

⚽ Esportes

👥 B2C

Gaming • Sports • B2C

A DraftKings Inc. é uma empresa global reconhecida por oferecer produtos e experiências inovadoras, principalmente nos setores de apostas esportivas e esportes fantasy. A companhia tem forte presença em diversos países, com o objetivo de proporcionar momentos excepcionais aos clientes e superar desafios por meio de trabalho em equipe e persistência. Na DraftKings, a inovação em engenharia, analytics e desenvolvimento de produto é essencial, com foco em criar experiências inesquecíveis para os clientes em operações de sportsbook e cassino. A empresa valoriza uma cultura de trabalho dinâmica, inclusão, equidade e colaboração global entre suas equipes diversas.

Descrição

• Develop and manage short-term and long-term workforce forecasts based on operational demand trends, fulfillment volume, seasonality, and business growth projections. • Design and execute workforce optimization strategies across a multi-site national fulfillment network to improve staffing efficiency, labor performance, and operational scalability. • Analyze workforce trends, labor performance metrics, and operational data to inform strategic planning, labor cost modeling, and related business decisions. • Monitor real-time operational performance, staffing adherence, productivity, overtime, and schedule utilization to identify risks and make dynamic labor adjustments. • Translate complex workforce and operational data into clear insights, recommendations, and reporting for cross-functional stakeholders and leadership teams. • Build and scale workforce management processes, governance structures, reporting frameworks, and planning tools to support operational growth and continuous improvement.

🎯 Requisitos

• Bachelor's degree in Business, Economics, Operations Management, Analytics, Supply Chain, or a related field. • At least 5 years of experience in workforce management, labor planning, operations analytics, or fulfillment operations in a fast-paced environment. • Experience developing workforce forecasts, capacity plans, and labor models that support operational and business objectives. • Strong analytical and problem-solving skills with the ability to interpret complex workforce data and translate insights into actionable recommendations. • Experience with workforce management, data visualization, and analytics tools such as Tableau, Power BI, SQL, Python, R, or similar technologies. • Strong communication and stakeholder management skills with the ability to influence cross-functional teams and operational leaders.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options