Engineering Manager – Servicing and Collections

Vaga não está no LinkedIn

🕒 Abril 20

🏄 California – Remoto

🏄 California – Remote

💵 $244.300 - $293.160 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👮‍♀️ Gerente de Engenharia de Software

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Earnest

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2013

💳 Fintech

💸 Finanças

👥 B2C

Fintech • Finance • B2C

A Earnest é uma empresa de tecnologia financeira que se especializa em refinanciamento e consolidação de empréstimos estudantis. Ela oferece opções para ajudar os clientes a reduzir suas taxas de juros e ajustar os pagamentos dos empréstimos ao seu orçamento, sem impacto no crédito. A empresa foca na satisfação do cliente, oferecendo suporte interno e soluções flexíveis de refinanciamento. Os serviços da Earnest incluem refinanciamento de empréstimos estudantis, refinanciamento de Parent PLUS e empréstimos pessoais, com o objetivo de tornar a educação superior mais acessível e gerenciável para estudantes e suas famílias. Conhecida por suas práticas transparentes e taxas competitivas, a Earnest já refinanciou mais de $19,6 bilhões em empréstimos estudantis.

Descrição

• Lead a team building the systems that power repayment, payments, and collections--directly impacting borrower experience and business performance. • Own end-to-end delivery of high-impact initiatives, improving repayment rates, reducing delinquency, and driving operational efficiency. • Evolve the servicing platform alongside senior engineers, simplifying architecture and scaling toward modular, reliable, and observable systems. • Partner closely with Product, Risk, Operations, and Compliance to build smarter collections capabilities and high-quality self-service experiences. • Ensure reliability of mission-critical systems, with a focus on uptime, data integrity, and incident readiness. • Leverage AI to accelerate engineering and product velocity, while applying strong judgment in regulated environments. • Mentor engineers and raise the technical bar, staying close to the code and unblocking teams when it matters most.

🎯 Requisitos

• 7+ years of software engineering experience, including 3+ years leading teams. • Strong full-stack foundation with the ability to dive into code, debug, and guide architectural decisions. • Experience building or operating high-stakes systems (e.g., payments, servicing, billing) with a focus on reliability and data integrity. • Proven track record of scaling systems and teams in fast-paced, ambiguous environments. • Clear communicator who can align technical and non-technical stakeholders. • Passion for mentoring and developing engineers. • Experience in fintech or other regulated industries (Even Better). • Familiarity with servicing and collections metrics (e.g., delinquency, recovery, cost to collect) (Even Better). • Experience building internal tools or platforms for operations teams (Even Better). • Hands-on experience applying AI to improve workflows or operational efficiency (Even Better).

🏖️ Benefícios

• Health, Dental, & Vision benefits plus savings plans • Mac computers + work-from-home stipend to set up your home office • Monthly internet and phone reimbursement • Employee Stock Purchase Plan • Restricted Stock Units (RSUs) • 401(k) plan to help you save for retirement plus a company match • Robust tuition reimbursement program • $1,000 travel perk on each Earnie-versary to anywhere in the world • Competitive days of annual PTO • Competitive parental leave