Staff Engineer

🕒 Abril 13

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eBay

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1995

🛍️ Comércio Eletrônico

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt em 2022-11

eCommerce • B2C • Marketplace

O eBay é um mercado global de comércio eletrônico que permite que indivíduos e empresas comprem e vendam uma ampla variedade de bens e serviços online. Fundado em 1995, o eBay oferece uma plataforma para vendas em estilo de leilão, bem como listagens a preço fixo, tornando-se um destino ideal para clientes que buscam itens únicos. Seu compromisso com a experiência do usuário inclui recursos que aprimoram a navegação, personalização de conteúdo e ferramentas para vendedores melhorarem sua presença no mercado.

Descrição

• Build a best-in-class Customer Experience Platform for our in house CX agents. • Provide leadership and management to software engineers to create a platform which enables our CX agents to surface all relevant customer data, as well as take administrative actions on behalf of Buyers and Sellers, as well as our internal business partners. • Integrate the platform with internal systems of record, as well as third party ticketing and AI systems. • Coordinate with fellow Engineering Managers and Project Managers to manage inter-team dependencies and ensure the on-time delivery of software. • Partner with Cloud Platform & Site Reliability Engineering to ensure we have a secure, trusted, and reliable platform for our CX agents and the customers they serve. • Consolidate redundant technologies and applications to build a stable foundation for future business growth.

🎯 Requisitos

• A minimum of eight years of software development experience on large-scale, high-volume, technical systems in a microservice based architecture with AWS for cloud infrastructure. • Bachelor’s degree (or equivalent work experience) in computer science, information technology or a related field • A minimum of three years of management experience • Proven success providing project management artifacts in an agile environment • Excellent oral and written communication skills with engineers and non-engineers alike • Strong ability to coach engineers, helping them improve their skills and grow their careers (including managing remote engineers)

🏖️ Benefícios

• Flexible work arrangements • Professional development