Account Manager – DACH

Vaga não está no LinkedIn

🕒 Agosto 11

🌐 Alemanha, Suíça – Remoto

🇩🇪 Alemanha – Remoto 🇨🇭 Suíça – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 58%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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ElevenLabs

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🤖 Inteligência Artificial

📱 Mídia

💰 $19.000.000 Series A em 2023-06

Artificial Intelligence • Media

Laboratório de pesquisa. Explorando novas fronteiras da geração de voz. Estamos pesquisando e implementando métodos inovadores em Voice AI para tornar o conteúdo agradável em qualquer idioma e voz, beneficiando novos públicos e espectadores.

Descrição

• Own technical depth and commercial outcomes for key customers across the DACH region • Identify customer deployment problems across web, mobile, and existing systems before they arise • Inspire new use cases and own solutions end to end • Drive renewals, expansion, and cross-sell for a defined book of business • Run onboarding, enablement, and growth across ElevenLabs’ full platform, speech models, creative tools, and Agents • Advise customers on production deployment and analyze usage and performance data to identify friction and support adoption • Own commercial targets including Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion • Identify expansion opportunities and own renewals and upsells end to end • Collaborate with Sales, Engineering, and Customer Success leadership to turn technical wins into revenue

🎯 Requisitos

• 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the DACH region • Proven experience owning and managing a defined Book of Business • Fluent in German and English • Proven experience working across the DACH market, including knowledge of its landscape and cultural nuances • Familiarity and experience with building and deploying AI agents • Strong builder mindset and ability to innovate across a full region or market to drive revenue outcomes • Familiarity and experience with API integrations and comfort navigating SDKs • Proven experience working cross-functionally with Sales, Engineering, Product, and Marketing teams • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals • Excellent problem-solving, technical, and analytical skills • Strong communication and interpersonal skills, with ability to build and maintain customer relationships at all organizational levels • Self-motivated and able to work independently in a remote or distributed team environment

🏖️ Benefícios

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual team offsite in a new location each year • Monthly co-working stipend if not located near a main hub • Remote-first work arrangement

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