Global Client Director, Dedicated Accounts

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Elite Technology

501 - 1000 funcionários

☁️ SaaS

🤝 B2B

SaaS • B2B

A Elite Technology é uma empresa especializada em soluções financeiras para escritórios de advocacia em todo o mundo. Com mais de 70 anos de experiência, a Elite oferece uma gama de produtos projetados para aumentar a eficiência operacional, a lucratividade e proporcionar visibilidade estratégica. Suas soluções inovadoras, como o produto SaaS nativo em nuvem 3E e o sistema de faturamento eletrônico eBillingHub, simplificam as operações financeiras e contábeis em escritórios de advocacia, aprimorando faturamento, cobrança e relatórios financeiros. As ferramentas da Elite permitem que os líderes dos escritórios de advocacia tomem decisões de negócios informadas e gerenciem suas firmas de forma eficaz.

Descrição

• Serve as the primary executive liaison for the client globally, ensuring trusted alignment between their strategic priorities and Elite’s offerings. • Own the global account plan, including revenue growth, retention, renewals, and cloud migration strategy for the client. • Drive year-over-year expansion through proactive identification of new opportunities across business units and geographies. • Partner with functional leaders in Product, Marketing, Customer Success, and Professional Services to deliver cohesive, high-impact outcomes for the client. • Manage complex commercial negotiations and renewal cycles, ensuring mutually beneficial, long-term agreements. • Maintain deep knowledge of the client’s business model, transformation goals, and technology landscape to anticipate needs and shape solution roadmaps. • Leverage data and CRM insights (Salesforce) to forecast revenue, track health metrics, and inform strategic decisions. • Represent Elite at client sites and executive forums, reinforcing partnership value and advocacy at the C-suite level. • Perform other duties as assigned to support departmental and company objectives.

🎯 Requisitos

• Bachelor's Degree in Business, Marketing, or a related field. MBA preferred • 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts. • Strong proficiency in Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques. • Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services. • Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures. • Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions. • Exceptional communication, presentation, and negotiation skills. • Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability. • Ability to travel up >50% as business needs require. • Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing. • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

🏖️ Benefícios

• Competitive Compensation Package ($120,000 - $150,000 base salary + variable component) • Comprehensive Healthcare Coverage (Health, Dental, Vision) • Retirement Savings Plan with an Employer Contribution • Professional Development Opportunities • Time Off • Wellness Initiatives • Employee Assistance Program • Generous Global Parental Leave • Calm, free premium subscription • Employee Discount Program

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