IT Infrastructure & Operations Manager

🕒 Julho 9

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

👻 Score fantasma 11%

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Endeavour. Inspired Infrastructure.

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🤖 Inteligência Artificial

⚡ Energia

🏢 Corporativo

Artificial Intelligence • Energy • Enterprise

Endeavour. Infraestrutura Inspirada. é uma empresa de inovação em infraestrutura que faz parcerias em todo o ecossistema de IA para escalar tecnologias com impacto mensurável e real no mundo. Desenvolve sistemas integrados que fornecem energia neutra em carbono 24 horas por dia, 7 dias por semana, possibilitam uma economia digital circular por meio da reciclagem de carbono e geração de energia limpa, e implantam soluções avançadas para água limpa e restauração de aquíferos. A Endeavour constrói uma pilha de tecnologia que liga dados, energia, materiais e água para alimentar cargas de trabalho de IA enquanto aborda questões de mudança climática e escassez de água, e opera como uma truste de propósito que reinveste os lucros para financiar a inovação contínua e a regeneração comunitária.

Descrição

• Manage the day-to-day operation, availability, and performance of the organization's IT infrastructure and operational services. • Lead and develop the IT Operations team, fostering a culture of accountability, customer service, collaboration, and continuous improvement. • Administer and maintain enterprise infrastructure, including networking, servers, storage, cloud services, endpoint management, identity platforms, and collaboration technologies. • Oversee the administration, lifecycle management, and operational support of core SaaS platforms and IT systems, ensuring they remain secure, reliable, and aligned with business needs. • Plan and execute infrastructure upgrades, technology refreshes, and operational improvement initiatives to maintain a modern and resilient IT environment. • Manage enterprise backup, disaster recovery, and business continuity capabilities to minimize operational risk and downtime. • Partner with the Information Security team to implement security best practices, vulnerability remediation, endpoint protection, and compliance requirements. • Oversee IT operations, ensuring incidents, service requests, and changes are managed effectively while meeting established service levels. • Develop and maintain infrastructure documentation, operational procedures, system inventories, and technical standards. • Build and maintain strong relationships with technology vendors, managed service providers, and implementation partners, coordinating on-site engagements and ensuring successful delivery of infrastructure and technology initiatives. • Serve as the primary IT owner for infrastructure-related vendor implementations, coordinating resources, validating deliverables, and ensuring smooth transition into ongoing operations. • Collaborate closely with Enterprise Applications, Business Relationship Management, Cybersecurity, and business stakeholders to support enterprise technology projects and organizational priorities. • Manage infrastructure-related budgets, technology licensing, maintenance agreements, and hardware lifecycle planning. • Monitor infrastructure health, operational metrics, and system performance, identifying opportunities to improve reliability, efficiency, and user experience. • Evaluate emerging technologies and recommend practical solutions that improve operational effectiveness, scalability, and service delivery. • Other duties as assigned.

🎯 Requisitos

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field required; equivalent combination of education and relevant experience will also be considered. • Relevant industry certifications such as Microsoft, Cisco, CompTIA, ITIL, VMware, Azure, or AWS are preferred. • 5+ years of experience in Operations, Cybersecurity Engineering, DevOps, or related roles. • 3+ years of experience leading or supervising an IT operations, infrastructure, or service delivery team. • Experience with IT service management (ITSM) processes, including Incident, Problem, Change, and Request Management; familiarity with ITIL principles is preferred. • Experience with automation or scripting using Python, PowerShell, Bash, or similar languages, with familiarity securing or governing AI tools and platforms preferred.

🏖️ Benefícios

• A fast-paced, entrepreneurial culture focused on innovation. • A flexible, autonomous work environment. • A culture of respect, learning, and excellence. • Experienced, highly talented experts as team peers. • Growth and travel opportunities. • A team of change-makers having a significant impact on people and the planet.