Background Verification Analyst

🕒 Maio 7

⛷️ Utah – Remoto

⛷️ Utah – Remote

💵 $15 - $23 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista

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Entrata

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

🏠 Imobiliário

🤖 Inteligência Artificial

☁️ SaaS

Real Estate • Artificial Intelligence • SaaS

A Entrata é uma plataforma abrangente de tecnologia para gestão de propriedades que utiliza inteligência artificial e automação para otimizar operações habitacionais multifamiliares, estudantis, acessíveis, militares e comerciais. A Entrata oferece um sistema operacional unificado que simplifica processos como leasing, gestão de instalações, marketing e contabilidade financeira. Melhora a experiência dos residentes com soluções como leasing automatizado, ResidentPortal e serviços domiciliares, enquanto também lida com funções complexas como gestão de utilidades e auditorias de impostos sobre vendas. Com ferramentas de IA avançadas, a Entrata automatiza fluxos de trabalho e interações, aumentando a eficiência operacional e facilitando uma tomada de decisão mais inteligente, tudo com o objetivo de melhorar a renda operacional líquida e a lucratividade para os gestores de propriedades.

Descrição

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients • Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations • Manage and respond to inquiries from clients and consumers via phone and email • Provide guidance to clients and consumers on the next steps in the screening process • Deliver accurate and timely updates on open tasks to relevant stakeholders • Assist peers and co-workers with workload management and problem resolution • Participate in ongoing training sessions and team meetings

🎯 Requisitos

• Strong attention to detail and ability to work in a fast-paced environment • Quick adaptability to new processes and procedures • Excellent verbal and written communication skills • Ability to follow established rules and regulations • Professional attitude with ability to collaborate effectively • Capability to manage and de-escalate high-stress conversations over the phone • Willingness to learn and accept coaching • Experience handling sensitive information preferred • Previous experience managing difficult conversations and delivering unfavorable decisions preferred • Experience in the multi-family housing industry preferred • Bachelor’s degree preferred

🏖️ Benefícios

• Flexible and transparent culture with remote and hybrid work options • Generous vacation time • Frequent company recharge days for work-life balance • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families • HSA/FSA options • Employer-paid disability benefits provided for eligible employees • Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security • Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits • Bi-annual swag drops for employees