Quality Assurance Manager

🕒 Junho 2

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Eventeny

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2018

☁️ SaaS

🏪 Marketplace

💰 Seed em 2020-02

SaaS • Marketplace

O Eventeny é uma plataforma SaaS que simplifica o planejamento e a participação em eventos ao fornecer aos organizadores ferramentas para venda de ingressos/registro, mapeamento interativo de eventos e diagramas de assentos, aplicações para fornecedores/expositores e artistas, gestão de voluntários e patrocinadores, programação e cronogramas de eventos, além de soluções de hardware no local e de aplicativos móveis. A plataforma também opera como um marketplace onde artistas, vendedores e expositores podem listar produtos, se inscrever em eventos, vender no local e online, e descobrir oportunidades. O foco da plataforma está em reduzir a carga de trabalho administrativa, aumentar a receita dos eventos e oferecer um forte suporte ao cliente para eventos de diversos tamanhos e tipos.

Descrição

• Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation. • Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. • Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead. • Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. • Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. • Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.

🎯 Requisitos

• 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment. • Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools). • Experience in building automation frameworks that “play nice” within the existing code-base. • You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success. • Strong experience with API testing and querying databases. • You should be comfortable reading (or even writing) code and participating in PR reviews. • You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year.

🏖️ Benefícios

• Flexible schedule. • Unlimited Paid Time Off – yes, really! • Fully remote. • Comprehensive health insurance. • Vision and dental insurance. • Group Life Insurance. • Quarterly employee bonuses. • Yearly company retreat. • Potential for customer event access. • Company provided laptop and general office supplies.