Vice President, Global Production Operations – Reliability

🕒 Agosto 11

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $195.300 - $270.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

🦅 Patrocina Visto H1B

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👻 Score fantasma 8%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Everbridge

1001 - 5000 funcionários

Fundada em 2002

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A Everbridge é uma empresa especializada em soluções de gestão de eventos críticos, projetadas para permitir que as organizações planejem, antecipem, mitiguem, respondam e se recuperem de eventos inesperados. Com um amplo portfólio de produtos que inclui inteligência de riscos, notificações em massa, gestão de crises e sistemas de Public Warning, a Everbridge é comprometida em maximizar a resiliência organizacional por meio de sua plataforma integrada Everbridge 360™. Atendendo setores como serviços financeiros, saúde, tecnologia, telecomunicações, energia e governo, a Everbridge ajuda mais de 6. 500 clientes globais a gerenciar eventos críticos com mais eficácia. Suas soluções asseguram a segurança da força de trabalho, protegem ativos e mantêm a continuidade dos negócios durante interrupções, garantindo comunicação ágil e gestão efetiva de crises.

Descrição

• Define and execute Everbridge's global production operations and reliability strategy • Lead and develop global SRE and DRE teams responsible for platform reliability and operational engineering • Own operational excellence of Everbridge's AWS and Kubernetes-based cloud platform, ensuring scalability, resilience, security, and performance • Establish service reliability practices including SLOs, error budgets, production readiness, capacity planning, observability, and operational automation • Drive incident management, change governance, release management, and post-incident reviews • Lead disaster recovery planning, resilience testing, business continuity initiatives, and operational readiness across global production environments • Partner with Engineering, Product, Security, Customer Support, and Customer Success to embed reliability into the software development lifecycle and improve customer outcomes • Champion automation, cloud-native engineering practices, and continuous improvement • Provide executive leadership and reporting on operational health, reliability metrics, customer-impacting incidents, and strategic initiatives

🎯 Requisitos

• 15+ years of experience in production operations, cloud infrastructure, platform engineering, SRE, or related technology leadership roles • Proven experience leading global production operations for large-scale, mission-critical SaaS or cloud platforms • Deep expertise in AWS, Kubernetes, cloud-native architectures, distributed systems, and high-availability environments • Strong understanding of SRE principles, incident management, observability, disaster recovery, change management, CI/CD, and Infrastructure as Code • Demonstrated success building and leading high-performing global engineering and operations teams • Excellent executive communication, stakeholder management, and cross-functional leadership skills • Preferred: experience in mission-critical industries such as public safety, critical communications, healthcare, financial services, security, or enterprise SaaS • Preferred: familiarity with modern SRE practices, progressive delivery, platform engineering, service mesh, and cloud cost optimization • Preferred: knowledge of ISO 27001, SOC 2, NIST, or FedRAMP frameworks

🏖️ Benefícios

• Healthcare benefits • Dental benefits • Parental planning benefits • Mental health benefits • Disability income benefits • Life and AD&D insurance • 401(k) plan and match • Paid time off • Fitness reimbursements • Variable compensation may also be included

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