Director – Quality Assurance

🕒 Julho 28

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $217.150 / ano

⏰ Tempo Integral

🔴 Especialista

🔧 Engenheiro de QA (Qualidade de Software)

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EverCommerce

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity em 2019-08

SaaS • B2B • Marketing

A EverCommerce é uma fornecedora de software personalizado para setores que impulsiona a economia de serviços. Ela desenvolve produtos SaaS para transformar digitalmente as operações diárias de profissionais de serviços, incluindo gestão de negócios, faturamento eletrônico e pagamentos móveis, marketing multicanal e ferramentas de engajamento do cliente. A EverCommerce foca em soluções verticalizadas – e não em software de mercado de massa – projetadas para modernizar as operações, o marketing e as interações com os clientes de empresas que prestam serviços.

Descrição

• Develop and execute the overall QA vision, strategy, and roadmap in alignment with product and engineering goals. • Build, scale, and lead a global QA team, including onshore and offshore members. • Establish KPIs, metrics, and reporting processes to measure software quality and team effectiveness. • Design and oversee robust automated testing frameworks including UI, API, performance, and regression. • Ensure comprehensive performance/load testing strategies are in place for high-volume SaaS environments. • Oversee and improve CI/CD pipelines for continuous deployment. • Leverage AWS, Azure/OCI or GCP services to scale testing infrastructure. • Evaluate and integrate AI-driven QA tools to enhance testing accuracy, coverage, and speed. • Stay up to date on the latest testing tools, frameworks, and trends—introduce best-of-breed technologies. • Work closely with Product Management, Engineering, Compliance, and Customer Support to ensure test coverage and release readiness. • Collaborate with Regulatory and Security teams to meet HIPAA, HITRUST, and other compliance requirements. • Champion quality and operational excellence by promoting test-first and shift-left approaches. • Continuously improve QA practices, tools, and team performance. • Use SaaS platforms in regulated industries including healthcare and life sciences to validate software quality, ensure regulatory compliance, and maintain audit-ready documentation. • Perform frameworks and load testing of cloud-based applications. • Apply knowledge in healthcare domains to ensure software meets industry-specific quality standards, patient safety requirements, and clinical workflow needs. • Manage distributed/offshore QA teams. • Perform automated functional, regression, integration, and end-to-end testing using modern test automation tools including Selenium, Cypress, Playwright, and TestNG. • Use CI/CD tools and cloud platforms including Jenkins, GitHub Actions, AWS, Azure/OCI and GCP to implement continuous testing pipelines, automate deployment validation, and ensure release quality. • Use AI-enhanced testing tools including Testim, Functionize, and Mabl. • Ensure compliance with healthcare standards including HIPAA and HITECH/HITRUST 2. • Use Kubernetes, Docker, container and networking expertise to accelerate test automation, improve test coverage, and reduce manual testing effort. • Test and develop terraform infrastructure scripts.

🎯 Requisitos

• Master's degree in Business Administration, Business Informatics, Computer Science, Information Technology, or a closely related field. • At least five (5) years of experience as a Principal Applications Developer, Lead Architect, Sr. QA Engineer, Product Test Engineer, Network Administrator, or a closely related occupation. • Five (5) years of experience in a leadership role. • Demonstrable knowledge and prior experience in SaaS platforms in healthcare, life sciences, or similarly regulated industries. • Performing frameworks and load testing of cloud-based applications. • Healthcare Applications testing. • Managing distributed/offshore QA teams. • Each of the following modern test automation tools: Selenium, Cypress, Playwright, and TestNG. • Each of the following CI/CD tools and cloud platforms: Jenkins, GitHub Actions, AWS, Azure, OCI and GCP. • Each of the following AI testing tools: Testim, Functionize, and Mabl. • Healthcare compliance standards including HIPAA and HITECH/HITRUST 2. • Kubernetes and Docker. • Testing and developing terraform infrastructure scripts.

🏖️ Benefícios

• Work from home benefit provided • Domestic travel is required once per quarter for up to 3 to 4 days per trip