Senior Site Reliability Engineer

🕒 4 dias atrás

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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EverCommerce

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2016

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2019-07

Healthcare • Consulting • Logistics

A EverCommerce é a principal plataforma de comércio de serviços, fornecendo soluções SaaS integradas e personalizadas verticalmente para mais de 500. 000 empresas globais baseadas em serviços. Fundada em 2016, a EverCommerce oferece soluções de software que ajudam as empresas a promover seus serviços, otimizar as operações diárias e melhorar o engajamento dos clientes. A empresa se especializa em impulsionar a economia de serviços com transformação digital em vários setores, incluindo Serviços Residenciais e de Campo, Serviços de Saúde e Fitness & Bem-Estar. A tecnologia da EverCommerce visa acelerar o crescimento, melhorar as operações e aumentar a retenção para pequenas e médias empresas, transformando a maneira como elas interagem com os clientes por meio de aplicativos digitais e móveis modernos.

Descrição

• Maintain uptime, reliability, and performance for production SaaS environments across AWS, colocation, and hosted infrastructure platforms • Independently support Windows and Linux infrastructure, virtualization platforms, storage systems, and networking components • Lead infrastructure modernization and operational automation initiatives • Troubleshoot complex infrastructure, application connectivity, and production incidents; lead root cause analysis and recommend corrective actions • Improve monitoring, alerting, and operational visibility across infrastructure platforms • Collaborate with security teams and technology leaders on SOX, PCI, and HIPAA compliance initiatives • Lead vulnerability remediation and infrastructure lifecycle maintenance • Develop and maintain technical documentation, operational procedures, and infrastructure standards • Collaborate with application teams and vendors to support infrastructure hosting production database systems • Lead medium-sized infrastructure projects from planning through implementation • Participate in disaster recovery testing, recovery planning, and continuous operational improvement • Evaluate emerging technologies and recommend improvements to infrastructure operations

🎯 Requisitos

• 8 years of systems, infrastructure, or cloud engineering experience supporting production environments • Experience administering Windows Server and Linux systems • Experience supporting infrastructure in AWS environments • Experience with enterprise virtualization platforms • Experience designing or implementing infrastructure automation using PowerShell, Bash, Python, or similar scripting languages • Experience leading technical investigations and root cause analysis for production issues • Understanding of networking fundamentals, firewalls, backup and recovery processes, and operational resiliency • Familiarity with enterprise monitoring platforms and operational troubleshooting • Familiarity with operational support for production database infrastructure, including backup validation, connectivity troubleshooting, and recovery operations • Strong communication, collaboration, and technical documentation skills • Ability to independently manage complex production infrastructure with minimal supervision • Experience with Terraform or Infrastructure as Code preferred • Experience with Ansible, Puppet, or Chef preferred • Experience supporting PCI-DSS, HIPAA, or SOX-regulated environments preferred • Experience implementing infrastructure modernization or cloud migration projects preferred • Experience supporting highly available SaaS or public-facing systems preferred • Experience developing disaster recovery plans and participating in recovery testing preferred • Experience creating engineering standards, operational documentation, and infrastructure diagrams preferred • Must be eligible to work without sponsorship

🏖️ Benefícios

• Flexible work environment • Robust health and wellness benefits • 401(k) with company match • Flexible and generous (FTO) time off • Employee Stock Purchase Program