Software Engineering Operations Specialist

🕒 Julho 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $90.000 - $100.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

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EverCommerce

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2016

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2019-07

Healthcare • Consulting • Logistics

A EverCommerce é a principal plataforma de comércio de serviços, fornecendo soluções SaaS integradas e personalizadas verticalmente para mais de 500. 000 empresas globais baseadas em serviços. Fundada em 2016, a EverCommerce oferece soluções de software que ajudam as empresas a promover seus serviços, otimizar as operações diárias e melhorar o engajamento dos clientes. A empresa se especializa em impulsionar a economia de serviços com transformação digital em vários setores, incluindo Serviços Residenciais e de Campo, Serviços de Saúde e Fitness & Bem-Estar. A tecnologia da EverCommerce visa acelerar o crescimento, melhorar as operações e aumentar a retenção para pequenas e médias empresas, transformando a maneira como elas interagem com os clientes por meio de aplicativos digitais e móveis modernos.

Descrição

• The Engineering Operations Analyst is responsible for implementing, maintaining, automating and continuously improving a unified Software Development Lifecycle (SDLC) across a portfolio of software applications. • This role combines process ownership with technical execution, requiring someone who can both define standards and personally configure the tools that enforce them. • Work closely with Engineering, Product, and Quality teams to reduce friction, increase visibility, and ensure consistent execution across diverse teams and systems. • Look towards automating reporting and operations using AI. • Serve as the primary Jira and Confluence administrator, performing hands‑on configuration and maintenance. • Design and maintain issue types, fields, schemas, and screens, as well as workflows and transitions, and create and maintain Confluence documentation.

🎯 Requisitos

• 7+ years in engineering operations, engineering management, program management, or similar roles • Deep, hands‑on Jira and Confluence administration experience • Demonstrated experience building and maintaining Jira workflows, automations, and reporting • Strong understanding of SDLC execution in real engineering environments • Experience working directly with engineers to solve process and tooling challenges • Ability to operate independently and make day‑to‑day configuration decisions • Strong written documentation and practical training skills

🏖️ Benefícios

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program