Medicare Part D Specialist

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🕒 Junho 1

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Everence Financial

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1945

🛡️ Seguros

💼 Consultoria

🏥 Saúde

Insurance • Consulting • Healthcare

Everence Financial é uma organização de serviços financeiros que oferece serviços bancários e relacionados a contas para clientes, com sites online e acesso a contas que podem ser restritos por região geográfica. A empresa oferece suporte ao cliente por telefone e e-mail para ajudar os titulares de contas existentes e os visitantes que encontrarem problemas de acesso ou informações de conta.

Descrição

• Review and assist Everence Medicare Supplement members with Medicare Part D • Develop and maintain a strong understanding of Medicare Part D prescription drug plans • Utilize the Medicare Planfinder web tool to assist members in selecting an appropriate Medicare Part D prescription drug plan • Schedule and meet with members via phone or Microsoft Teams to discuss recommended prescription drug plans and help them assess a final plan choice selection • Contact members to request additional information and follow-up • Audit Medicare Part D Data entry forms and documents to ensure accuracy • Document member interactions and plan details using the customer relationship management system (CRM) and documents system (OnBase) • Collaborate with field offices to support member needs and ensure coordinated service • Other tasks as needed

🎯 Requisitos

• Experience or interest in working and communicating with members 65+ years of age • Strong service orientation • Accuracy and attention to detail • Excellent overall verbal and written communication skills • Experience working purposefully to accommodate a busy schedule • Ability to keep absolute confidentiality of client information • Ability to use objective and subjective information to help members make plan choices • Comfortable using a computer and doing data input • Familiarity with medication names and medical terminology is preferred, but not required • Basic knowledge of how Medicare works is preferred, but not required. • Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living.

🏖️ Benefícios

• None specified