Senior Manager, Lifecycle Marketing

🕒 Outubro 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $190.000 / ano

⏰ Tempo Integral

🟠 Sênior

🎯 Marketing

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Evolve

Evolve

1001 - 5000 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Evolve é uma empresa de aluguel de temporada que oferece uma experiência de reserva perfeita para viajantes que buscam casas de aluguel privativas e profissionalmente limpas. Com foco na hospitalidade, a empresa oferece suporte aos hóspedes 24 horas por dia, 7 dias por semana, garantindo as melhores tarifas em aluguéis de temporada. A Evolve também assegura a satisfação do cliente com a promessa "Fique Tranquilo", solucionando quaisquer problemas que possam surgir. A empresa dispõe de uma ampla variedade de propriedades para aluguel, incluindo casas com características específicas como piscinas, aceitação de animais de estimação e proximidade de destinos populares, como pistas de esqui e praias. A Evolve também apoia a comunidade através de seu programa Building Hospitality e oferece serviços para proprietários iniciarem, gerenciarem e expandirem seus negócios de aluguel.

Descrição

• Own owner lifecycle marketing end-to-end, covering scheduled and triggered messages from first information request through onboarding, the first 180 days, and beyond • Audit current and planned communications and create mapped, segment-specific journeys for Core, Plus, and Pro owners • Expand lifecycle channels beyond email and SMS to include in-product nudges, push notifications, help content, and timed sales or onboarding touchpoints • Lead migration of owner communications from legacy platforms to Customer.io and establish build standards and governance • Build segmentation and triggers based on real-time behavior and performance signals • Manage pre-activation nurture and recovery, including post-information-request sequences, abandoned-lead recovery, re-engagement, and targeted outbound campaigns • Optimize conversion across under-engaged lead segments • Drive qualified lead conversion and 180-day owner retention metrics • Design and run hypothesis-driven A/B tests and apply findings to subsequent testing • Partner with sales, product, onboarding, support, and analytics to translate operational updates into clear owner communications

🎯 Requisitos

• 7+ years of experience in lifecycle, CRM, or retention marketing for consumer or prosumer audiences, with proven ownership of multi-stage journeys • Hands-on expertise with enterprise marketing automation platforms such as Customer.io, Braze, Iterable, Marketo, or similar, including building, deploying, debugging, and optimizing journeys directly • Proven track record of accountability for revenue, conversion, or retention targets driven by lifecycle initiatives • Experience auditing and consolidating fragmented communication systems into a single platform and coherent architecture • Strong analytical mindset with experience segmenting audiences, analyzing cohort/journey performance, and executing hypothesis-driven A/B tests • Exceptional copywriting skills, with the ability to write clear, engaging, human-sounding content tailored to business owners • Experience marketing to small business owners or prosumer segments • AI-native workflow; proficiency using modern tools such as Claude to enhance research, drafting, and analysis capabilities

🏖️ Benefícios

• Industry-competitive pay • Equity in the company • 401(k) with a 4% immediate vesting match • 16-18 weeks of paid parental leave for birthing parents • 10 weeks of paid parental leave for non-birthing parents • Infertility coverage • Comprehensive medical, dental, and vision plans • 100% employer-paid dental and vision for individual coverage • Low-cost medical option • 10 free mental health visits • Pet insurance • Generous PTO • RTO for full-time exempt employees • Sick leave • Holidays • Personal holiday • Annual Evolve travel credit after one year • Discounts on stays at all Evolve properties • World-class onboarding programs • Learning and development resources • Employee Resource Groups

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