Senior Forward Deployed Engineer

🕒 Agosto 1

🌐 Estados Unidos, Canadá – Remoto

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💵 $160.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷🏻‍♀️ Engenheiro

🦅 Patrocina Visto H1B

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👻 Score fantasma 17%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Federato

11 - 50 funcionários

🤖 Inteligência Artificial

🛡️ Seguros

💰 $15.000.000 Series A em 2022-09

Artificial Intelligence • Insurance

Federato é uma plataforma impulsionada por IA que facilita a transformação operacional no setor de seguros, com foco no crescimento lucrativo da subscrição. Com seu sistema RiskOps, automatiza a triagem de submissões, fornece suporte à decisão em tempo real e simplifica os fluxos de trabalho para subscritores, permitindo que eles priorizem contas de alto valor de forma eficaz. A Federato consolida vários processos de subscrição em um sistema unificado, aumentando a eficiência e a acessibilidade dos dados para seguradoras e agentes gerais de gestão (MGAs).

Descrição

• Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions. • Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints. • Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders. • Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings. • Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.). • Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs. • Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback. • This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.

🎯 Requisitos

• B.S. in Computer Science or a related technical discipline, or equivalent experience • 6-8+ years of software engineering, systems engineering, or technical product/program management experience • Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions. • Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders. • Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing. • Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently. • Coding competency in SQL, JavaScript and Python.

🏖️ Benefícios

• Total compensation package does include stock options, benefits and additional perks.

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