Project Manager

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Finalsite

Finalsite

201 - 500 funcionários

Fundada em 1998

📚 Educação

☁️ SaaS

🤝 B2B

💰 Debt financing em 2014-12

Education • SaaS • B2B

A Finalsite é um provedor de tecnologia web e de comunicação para instituições de educação básica e ensino superior. A Finalsite oferece um CMS e design de sites focados em educação (Composer), ferramentas de chatbot com IA, notificações em massa e mensagens, aplicativos móveis, gestão de matrículas e admissões, além de serviços de marketing voltados para ajudar escolas a construir comunidade, melhorar comunicações e aumentar matrículas. A empresa atende distritos escolares, escolas independentes, escolas internacionais, escolas charter e escolas religiosas, e afirma ser confiável pelas escolas há mais de 25 anos.

Descrição

• Guide schools and districts through successful implementation and launch of Finalsite solutions • Own the project experience from kickoff through launch and transition • Manage multiple projects simultaneously, balancing scope, timelines, deliverables, client expectations, dependencies, and project performance metrics • Proactively manage milestones, identify risks and roadblocks, and maintain alignment between clients and internal stakeholders • Build trusted client relationships and provide consultative guidance • Lead discovery conversations and translate client needs into implementation requirements and actionable plans • Coordinate with cross-functional teams and subject matter experts • Lead client meetings, implementation discussions, and training sessions • Set expectations around scope, responsibilities, deliverables, timelines, and product capabilities • Gather and document billing and financial requirements • Help clients understand the impact of configuration decisions on workflows, reporting, and daily operations • Develop working knowledge of client operational and financial workflows, including tuition and fees, billing schedules, payments, credits/refunds, financial reporting, and related data requirements • Maintain clear project documentation • Anticipate client needs, resolve challenges, and support transition from implementation to ongoing support

🎯 Requisitos

• 3+ years of experience in project management, implementation, professional services, client onboarding, or a related role • Proven ability to manage multiple projects simultaneously with varying levels of complexity, scope, and timelines • Strong client-facing communication and interpersonal skills • Strong analytical and problem-solving skills • Ability to understand business processes, identify gaps, and translate complex requirements into actionable next steps • Comfortable working with numbers and financial concepts, including fees, billing schedules, payments, account balances, credits/refunds, reconciliation, and financial reporting • Ability to discuss financial workflows with clients and understand the operational impact of configuration decisions • Formal accounting credentials or CPA-level accounting expertise are not required • High attention to detail with client data, financial information, configuration requirements, and project documentation • Ability to work independently, anticipate challenges, and proactively solve problems • Comfortable learning and working across multiple software systems and tools • Ability to thrive in a fast-moving environment with competing priorities • Project management certification is a plus • Previous experience with SaaS implementations, K–12 education technology, enrollment management, billing/payment platforms, financial systems, or similar solutions is a plus • Must be a permanent resident of the United States • Current and continued residency in the United States is required to obtain and retain employment

🏖️ Benefícios

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • 100% fully remote employment opportunity • Equal employment opportunity and reasonable accommodation for persons with disabilities or special needs

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