Case Manager, Liability, Evidence & Claims

🕒 Maio 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $85.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Finch

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2024

🤖 Inteligência Artificial

☁️ SaaS

🤝 B2B

🔥 Investimento no último ano

💰 $23.700.000 Series unknown em 2025-07

Artificial Intelligence • SaaS • B2B

A Finch é um serviço pré-contencioso movido por IA que automatiza os fluxos de trabalho de casos de lesões pessoais para escritórios de advocacia, gerenciando desde a triagem até a geração de demandas. A empresa combina assistentes bilíngues 24/7, agentes de IA e processamento de registros em nível de litígio para qualificar leads, abrir reivindicações, recuperar registros, redigir demandas e preparar suporte a litígios, integrando-se aos sistemas de gestão de casos existentes. A Finch enfatiza segurança (SOC 2), marcação perfeita do escritório e um modelo de preços fixos para ajudar escritórios de advocacia de lesões pessoais a crescer sem adicionar pessoal.

Descrição

• Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up • Draft and submit FOIA and public records requests to police departments, state agencies, and municipal offices; track request status, escalate non-responsive agencies, and ensure timely receipt of police reports, supplemental narratives, dash/body cam footage, and 911 recordings • Request and track medical records, witness statements, scene photographs, and other essential evidence; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation • Conduct liability analysis from police reports, witness statements, and scene evidence; assess fault allocation, comparative negligence exposure, and evidentiary gaps; prepare comprehensive case packages for lead paralegals to draft settlement demands • Analyze workflow inefficiencies in evidence collection and case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

🎯 Requisitos

• Have experience in personal injury pre-litigation previously • Have experience drafting and managing FOIA / public records requests and obtaining police reports across multiple jurisdictions • Have experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers • Have experience conducting liability analysis and organizing evidence (police reports, photos, video, witness statements) into case-ready packages • Attention to detail and excitement for a fast-paced startup environment

🏖️ Benefícios

• 100% coverage for health, dental, and vision • 401(k) retirement plan • In-office snacks, drinks, and daily team lunch and dinners • Flexible PTO (we trust you to take the time you need)