Sales Operations Architect

🕒 Julho 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $80.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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First Advantage

5001 - 10000 funcionários

👥 RH Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

A First Advantage é uma fornecedora líder de software e dados globais para o mercado de tecnologia de RH. Viabilizada por tecnologia proprietária e IA, oferece serviços de verificação de antecedentes de emprego, identidade digital e verificação, APIs e produtos de monitoramento de riscos ao longo do ciclo de vida dos funcionários. A empresa enfatiza a automação e a verificação contínua de identidade, atendendo cerca de 80. 000 organizações em mais de 200 países e territórios, e mantém grandes bancos de dados proprietários (mais de um bilhão de registros). Com sede em Atlanta e de capital aberto (NASDAQ: FA), a First Advantage foca em ajudar os clientes a contratar de forma mais inteligente e integrar mais rapidamente através de software, dados e serviços.

Descrição

• Sales Operations Partner to GTM Leadership • Serve as a primary Sales Operations partner to Sales leadership, supporting execution, planning, and operational problem solving • Identify and diagnose issues related to pipeline health, territory coverage, and sales process adherence; suggest and implement improvements to those processes • Communicate findings effectively to Sales leaders and cross-functional stakeholders • Own the execution of territory, segmentation, and coverage models defined by Sales and GTM leadership • Operationalize planning decisions by ensuring accurate implementation across Salesforce, utilizing your deep expertise in opportunity management, pipeline mechanics, and forecasting inputs • Define, maintain, and enforce sales process standards, pipeline stage definitions, and verifiable criteria to move a deal forward • Lead annual and in-year planning cycles by implementing approved changes to territories, coverage rules, and capacity assumptions • Define forecast process, forecast categories, data requirements and forecast governance standards • Perform territory analysis to evaluate balance, coverage gaps, whitespace, and capacity alignment • Conduct segment level analysis (industry, vertical, region, size, selling motion) to identify execution risks and opportunities • Partner with Sales leadership to validate whether planning assumptions are reflected in actual execution • Diagnose what’s driving performance (what changed and why), using data to get to the real root cause. • Drive action with Sales leaders (deal inspection, pipeline cleanup, process adherence) to course-correct fast • Turn insights into measurable improvements by partnering with Sales, RevOps, and Revenue Tech to implement changes in process, governance, and Salesforce • Partner closely with Revenue Technology, Sales leadership, and implementation partners to support the design, rollout, and adoption of Gong across the Sales organization • Translate Sales Operations requirements into clear business rules, workflows, forecasting inputs, pipeline inspection processes, and reporting needs within Gong • Help define how Gong supports deal inspection, pipeline management, forecasting discipline, sales process adherence, and leadership visibility • Partner closely with Revenue Technology to ensure sales execution and planning requirements are translated into scalable system solutions • Work with Revenue Performance and Analytics teams to align execution insights with reporting and dashboards • Contribute to documentation, standards, and continuous improvement of Sales Operations processes

🎯 Requisitos

• 10 + years of experience in Sales Operations, Revenue Operations, or GTM Operations with a deep understanding of how to support a high growth sales org • Proven experience transforming manual processes into automated and integrated solutions that can scale with the business • A track record of communicating and influencing senior stakeholders to drive operational change without having direct authority • Direct experience managing revenue operations for consumption models, including the dual-tracking of estimated ACV and realized consumption revenue • Must have strong business judgment and problem-solving skills with the ability to connect data-driven insights to the actual needs of the business • Must be Data Curious with exceptional analytical skills to drive deep insight • Highly self-directed and comfortable operating in ambiguity, owning initiatives end-to-end from a vague idea to a finished process • Experience translating business goals into clear requirements for Business Analysts to execute in SFDC • Advanced proficiency in Excel for data analysis and modeling • Deep functional knowledge of Salesforce, including pipeline management, forecasting, opportunity data models, and territories; SFDC Administrator certification preferred • Experience implementing Gong or similar revenue intelligence platforms, including requirements definition, process design, rollout support, adoption, and operational governance • BI Tools (Power BI) experience a plus

🏖️ Benefícios

• Generous Paid Time Off Program • Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities • Competitive benefits (medical, dental, etc.) • Global Employee Assistance Program (EAP) available to all team members • Professional development opportunities, such as our award-winning SOAR program

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