Relationship Manager

🕒 Setembro 22

🌲 Oregon, Utah, +1 estados a mais – Remoto

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💵 $59.500 - $126.600 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fiserv

Fiserv

10.000+ funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Fiserv é uma provedora global líder de soluções de tecnologia para serviços financeiros. A empresa oferece um amplo portfólio, incluindo pagamentos e tecnologia para serviços financeiros voltados a pessoas físicas, empresas e instituições financeiras. A Fiserv atende diversos segmentos — grandes corporações, pequenas empresas, instituições financeiras, cooperativas de crédito e o setor público — com soluções de banking digital, processamento de pagamentos e comércio. Suas plataformas permitem que fintechs e provedores de software integrem e monetizem pagamentos de forma eficiente. Além disso, a Fiserv tem compromisso com responsabilidade social corporativa e conta com iniciativas de apoio a negócios diversos e de pequeno porte.

Descrição

• Lead strategic management for new clients, crafting sales plans and selling payment and technology solutions in complex environments • Own the strategy and performance of an assigned portfolio of government accounts, including account planning, client engagement, contract execution, retention, renewals, revenue growth, profitability, and customer satisfaction • Serve as the primary relationship lead for assigned clients and new logos, building senior-level relationships and coordinating internal resources to resolve invoicing, service, operational, and other complex client needs • Identify and advance expansion opportunities through consultative discovery, solution positioning, partnership with product and sales subject-matter experts, proposal development, negotiation, and contracting • Lead pursuit activities for new state and local government accounts within the assigned geography, including prospecting, qualification, needs assessment, presentations, RFP responses, negotiations, and close • Maintain accurate account, pipeline, activity, and revenue information in the customer relationship management system • Regularly evaluate and adjust account plans, priorities, and forecasts • Meet and exceed role-specific targets for quota attainment and revenue generation

🎯 Requisitos

• 5+ years of experience in complex solution sales, relationship management, or client-facing business development, including responsibility for account strategies and plans • 3+ years of experience managing relationships with senior leaders or executive-level client stakeholders • Experience managing an account portfolio that includes contract renewals, client retention, revenue growth, and identification of expansion opportunities • Experience using customer relationship management tools to document client activity, manage pipeline, forecast revenue, and track performance against sales targets • Bachelor’s degree or an equivalent combination of education, work, and/or military experience • Government or public sector account management or sales experience • Payments industry experience or experience selling financial or technology solutions • Experience working within a large, matrixed organization • Experience with Fiserv systems, products, or operating environments • Frequent travel up to 50% • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered

🏖️ Benefícios

• Fuel Your Life program to support your physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards • Eight Employee Resource Groups to foster a collaborative culture and expand your network • Unparalleled professional growth with training, development, and internal mobility opportunities • Medical, dental, vision, life, and disability insurance options available from day one • Retirement planning and discounted shares with the Employee Stock Purchase Plan • Tuition assistance and reimbursement program • Paid parental, caregiver, and military leave

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🗣️🇺🇸🇬🇧 Inglês obrigatório