Senior Manager of Retention

Vaga não está no LinkedIn

🕒 Maio 2

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Fitt City

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fitt é um site e aplicativo móvel que conecta pessoas a experiências de saúde e fitness, e proprietários de negócios a um público-chave de consumidores ativos e preocupados com a saúde. Veja mais em http://fitt.app

Descrição

• Own Klaviyo: segmentation, flows, testing, reporting, and performance. • Manage calendars and execution for all lifecycle campaigns—product, promo, retention. • Lead voice memo SMS campaigns and test new formats to boost loyalty. • Collaborate with internal team. • Oversee creative and strategic execution of direct mail efforts. • Drive retention: winbacks, churn mitigation, loyalty, upsell, and save strategies. • Partner with Marketing to evolve offerings, optimize onboarding, and personalize subscriber experiences. • Map and optimize customer journeys across touchpoints. • Deploy behavioral segmentation to align messaging with customer needs. • Track key KPIs (LTV, churn, deliverability, subscription health, etc.). • Translate findings into action across marketing, CX, and product teams.

🎯 Requisitos

• 4-6+ years in retention, lifecycle marketing, CRM, or subscription growth for e-commerce or consumer brands. • Deep Klaviyo expertise, segmentation, deliverability, dynamic flows, analytics. • Ability to “get a little dangerous” in Shopify. • Familiarity with a retention tech-stack: SMS, subscription platforms, and Direct Mail. • Strong command of retention metrics: LTV, CAC:LTV, churn, cohorts, repeat rate, subscription KPIs. • Analytical — proficiency in Excel/Sheets and comfort working with dashboards or BI tools. • Proven experience scaling retention programs in a high-growth DTC environment. • Experience managing or mentoring another marketer. • Comfort using AI to speed up workflow and experimentation. • Exceptionally organized, detail-oriented, and operationally strong.

🏖️ Benefícios

• Health insurance • Retirement plans • Professional development