Integration & Migration Analyst – P&C Insurance

🕒 Abril 30

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Five Sigma - Claims Management Solution

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

💰 $16.000.000 Series A em 2021-09

AI • Insurance • SaaS

A Five Sigma é uma plataforma abrangente de gestão de sinistros que utiliza tecnologia SaaS baseada em nuvem para oferecer visibilidade completa dos sinistros, insights impulsionados por IA e automação na tomada de decisões. A plataforma é projetada para aumentar a produtividade e reduzir custos para seguradoras, agentes gerais, administradores terceirizados e entidades auto-seguradas em várias linhas de negócios, incluindo propriedade e acidentes, automotivo, residenciais e mais. Com recursos como comunicações omnichannel, resumos de comunicação e IA integrados, automação de fluxo de trabalho e integrações API, a Five Sigma fornece soluções de processamento de sinistros preparadas para o futuro que transformam departamentos de sinistros de centros de custo para centros de lucro. A plataforma visa melhorar a satisfação do cliente, a eficiência operacional e o desempenho geral através de implantação imediata e atualizações contínuas do produto.

Descrição

• Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the direction of the Senior Analyst. • Review API documentation, webhook configurations, and event-driven specifications to support integration design and client guidance. • Help prepare functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams. • Support clients in understanding API usage, authentication methods, rate limits, and integration best practices. • Use tools such as Postman and Swagger/OpenAPI to validate and trace API behavior during integration testing. • Lead data discovery and profiling activities—reading and interpreting legacy data structures, identifying data quality issues, and documenting migration scope and complexity. • Build and maintain detailed data mapping documents that define source-to-target field relationships, transformation rules, data type conversions, and handling of null or invalid values. • Translate mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles. • Execute test scripts and data reconciliation queries during mock conversion cycles, documenting results and surfacing discrepancies for resolution. • Support post-migration data audits by querying target datasets and validating record counts, field accuracy, and transformation outcomes against defined expectations. • Document migration cutover plans and coordinate with data engineering teams during execution phases. • Participate in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs. • Assist in translating business requirements into user stories, acceptance criteria, and functional specifications. • Conduct gap analysis between client requirements and platform capabilities, documenting findings for Senior Analyst review. • Maintain and update requirements documentation and change request logs throughout the project lifecycle. • Partner closely with the Senior Business Analyst / Integration Analyst, engineering, QA, and implementation teams to ensure documentation accuracy and project alignment. • Support QA teams by contributing to test case development and validating functional outcomes against defined acceptance criteria. • Assist with client training and onboarding activities related to integration and migration deliverables.

🎯 Requisitos

• 5–8+ years of experience as a business analyst, data analyst, systems analyst, or implementation analyst in a SaaS or technology organization. • Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing. • Strong understanding of SaaS architectures and cloud-based technologies. • Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems. • Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation. • Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools. • Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation. • Proficient with SQL or basic data querying for validation/troubleshooting. • Excellent communication, stakeholder management, and presentation skills. • Experience with modern P&C PAS, claims, or billing platforms. • Exposure to integration middleware tools. • Background in Agile/Scrum methodologies. • Familiarity with cybersecurity, IAM/OAuth, SSO, and audit/compliance considerations. • Exposure to integration middleware or iPaaS tools. • Experience with diagramming and documentation tools such as Lucidchart, Visio, or Confluence. • Insurance certifications (AINS, CPCU, etc.) are a plus.