Project Manager – Claims Platform

🕒 Maio 11

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Five Sigma - Claims Management Solution

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

💰 $16.000.000 Series A em 2021-09

AI • Insurance • SaaS

A Five Sigma é uma plataforma abrangente de gestão de sinistros que utiliza tecnologia SaaS baseada em nuvem para oferecer visibilidade completa dos sinistros, insights impulsionados por IA e automação na tomada de decisões. A plataforma é projetada para aumentar a produtividade e reduzir custos para seguradoras, agentes gerais, administradores terceirizados e entidades auto-seguradas em várias linhas de negócios, incluindo propriedade e acidentes, automotivo, residenciais e mais. Com recursos como comunicações omnichannel, resumos de comunicação e IA integrados, automação de fluxo de trabalho e integrações API, a Five Sigma fornece soluções de processamento de sinistros preparadas para o futuro que transformam departamentos de sinistros de centros de custo para centros de lucro. A plataforma visa melhorar a satisfação do cliente, a eficiência operacional e o desempenho geral através de implantação imediata e atualizações contínuas do produto.

Descrição

• Conduct the project planning activities and manage the execution of large-scale, high-risk, or strategic projects from Initiating to successful go-live on time, scope and budget. • Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer. • Manage relationships with project stakeholders, keeping them informed of progress and issues, in order to manage expectations on all project requirements and deliverables • Ensure proper use of methodology, tools, and procedures • Analyse risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action • Establish trust with clients by learning about their organization, processes, team member, and desired outcomes • Work with a client’s internal and external teams to understand the operational and technical requirements of the project • Ensure the timely and successful completion of projects, as well as the transition to the customer support & success team post-production • Work with the customer to create end-user training and establish support channels for go-live and post-production support • Plan and manage the project resource allocation with relevant departments within the organization • Ability to manage multiple projects and clients at one time • Provide technical, business consulting, and product expertise to customers enabling comprehensive implementations and solutions • Enable and configure various product features that meet the customer's needs within contractual constraints or identify change requests when needed • Identify use cases, roles, and other business requirements for each implementation

🎯 Requisitos

• More than 5 years of project management experience in Insurtech large-scale strategic projects - must • Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, quality management, monitoring and reporting, documenting and record keeping • Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members • Proven ability to manage multiple projects at a time with multiple constituents • Strong client-facing and internal communication skills • Strong written and verbal communication skills • Strong organizational skills including attention to detail and multi-tasking skills • Experience in writing functional (business & technical) requirements • Experience in delivering client-focused solutions based on customer needs that fit within the scope of the project and statement of work • Strong technical background and technical understanding. • Demonstrated experience leading cross-functional teams within a formalized methodology • PMP certification and /or other industry and project management certifications are an additional benefit.