Business Banking Specialist

🕒 Setembro 11

🚗 Michigan – Remoto

🚗 Michigan – Remote

💵 $28 - $47 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 13%

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Flagstar Bank

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🛡️ Seguros

💼 Consultoria

🏥 Saúde

Insurance • Consulting • Healthcare

O Flagstar Bank é um banco comercial diversificado focado em construir relacionamentos para ajudar os clientes em suas jornadas financeiras, seja para necessidades pessoais ou empresariais. O banco oferece uma ampla gama de serviços financeiros, incluindo banco pessoal e empresarial, empréstimos, hipotecas, gestão de patrimônio e serviços de investimento. O Flagstar está comprometido com o envolvimento comunitário e com o atendimento das necessidades bancárias de bairros diversos, incluindo áreas de baixa e média renda, enquanto promove diversidade, equidade e inclusão dentro de suas operações.

Descrição

• Lead end-to-end client onboarding for newly acquired business banking relationships • Coordinate account opening documentation, KYC/BSA requirements, and system setup • Serve as the primary contact for new clients during onboarding • Provide day-to-day operational support for assigned business banking clients • Manage account maintenance, online banking support, and product inquiries • Communicate account updates, product enhancements, and service changes • Identify and escalate complex client issues and potential attrition risks • Prepare, collect, and review documentation for account openings, credit facilities, and compliance requirements • Maintain client files and records according to bank policies and regulatory standards • Support annual reviews by gathering financial statements, insurance certificates, and other documentation • Coordinate with Credit Administration, Legal, Operations, Treasury Management, Payments, and other internal teams • Support the Business Development Officer and Relationship Manager with research, client materials, and meeting coordination • Maintain accurate CRM records, notes, and activity logs • Assist with pipeline tracking, reporting, client event coordination, and communication campaigns • Identify cross-sell opportunities and generate referrals to internal partners • Support client retention through proactive outreach and high service quality • Identify and escalate fraud, compliance, and operational risks • Perform special projects and additional duties as required • Use independent judgment and discretion to make decisions and resolve problems

🎯 Requisitos

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent required • 4+ years of experience in banking, financial services, or a client-facing support role • Ability to manage multiple priorities and deliver high-quality service in a fast-paced environment • Strong written and verbal communication skills • Proficiency with banking systems, CRM platforms, and Microsoft Office Suite • Detail-oriented with strong organizational and follow-through skills • Some travel may be required for periodic team collaboration sessions and client-facing activities • Must adhere to bank policies, procedures, regulatory requirements, and applicable federal, state, and local laws • Must complete required compliance training and maintain up-to-date knowledge of applicable regulations

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Comprehensive leave program • Variable incentives, bonuses, commissions, or other awards may be included in total compensation • Periodic team collaboration sessions and client-facing activities may involve travel